I made the appointment online and showed up early. The salesperson, management and finance were all v
ery friendly and worked things out as fast as they could. I do appreciate them being great with test driving a number of vehicles before deciding which one or purchase.
I'm most impressed by two things. Kevin fixed rain water leak on my car over a year ago and, guess wh
at, he just billed me this week. It goes to show that he trusted me and, I think, it goes both ways. The latest was fixing a lot of other leaks on my car, such as engine oil, transmission and a temporary fix for the rack and pinion. There were also tire replacement and other minor items on top of all these. The car was in on Wednesday and everything was done by Friday as Kevin promised. The only item that was left out was smog and it was because the machine was broke. The service is not always the cheapest but the work is good and promises are always kept.
2423 Old Middlefield Way
Mountain View, CA 94043-2362
Exceptional Service and Expertise
Your shop needs to be the go to for Jeep enthusiasts in the Bay Area. You always go above and beyond
and are a company that has true integrity. I trust everything that your shop recommends for my 2000 Jeep Wrangler and I will never go to any other shop for service since I've found your company. If people want the real diagnosis then this is the place. I'm telling everyone from experience that the fair prices and honest diagnosis will always come first hand from this business. Please don't go to some corporate business if you want true value and service, come here. These mechanics are passionate about what they do and will always bring their A game to the table.
As always, fast and efficient. Brought the car in for an unscheduled appointment for an alternator r
eplacement in a.m. and was ready to drive home same afternnoon. Thanks for a job well done BTN.