Hands down, best customer service experience, every single vid
I am very happy with their service. They are very professional and efficient. I highly recommend them
to my neighbors, family, friends etc. I especially want to thank David, the store manager, for being BY FAR, hands down a bright shining light in an often, dark and shady industry. David is the paragon/best example of how amazing an individual can truly become. David takes customer service to a new level that you rarely see anywhere else. Sun Devil Auto at ray road and I-10 stuck the jackpot finding him. There is no one I would ever recommend higher than David. Thank you.
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To be fair the job I brought them was about as easy as you can get but they did beautiful work!
Th
is was a old Dodge 4x4 Van just replacing the original single pipe but in 3” and add a Magna Flow muffler that I provided.
Super solid guys, prompt and Super Fast!
I’ve got a bunch of work coming to these guys soon!!!
Thank you!
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He spent time trying to figure out what is wrong with my tires, rotating them, taking for a drive 30
miles. Found my tires defective. Sent me to get warranty elsewhere. Did not charge for the time spent on this as he also replaced a wheel bearing. Same day service. Not cheap but fair. No upselling of any kind.
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I inform shop of the current issue I was experiencing with my vehicle where the a/c would die in and
out, thinking it was just the switch and ask inquired about my brakes as it was a recommend service from dealership. Able to determine that it was an issue with blower motor and offered two different quotes in regards to repair (different replacement parts; new vs after market) while inspecting the brakes. Waived inspection fee for brake service, while giving information on when I can expect to replace. Didn't try to up-sale me, and offered same day service while keeping me up-to-date with calls (no app or text, great communication).
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Jerry was great and very curtious. He came to my house picked up a disabled car and had transmission
rebuilt within 2 days my was running just like new
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Pete was great! Excellent communication..
Kept me up to date on all that was happening. I would hig
hly recommend for any transmission problems with your vehicles.
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Their service has always been outstanding. Personalized service, will to go the extra mile to insure
the job is well done nd the customer satisfied. I have used them for all my automotive repair and service needs for over ten years and am very satisfied.
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My daughter-in-law Kiya's AC went out in her Honda and she was quoted a high price to replace it. I
called a few places to check prices and when I called K.A.R. I was very impressed. Kris was polite, knowledgeable and patient. He gave me a price that was out the door all taxes , labor and parts included. He also said Kiya may not need a whole AC unit and he would let us know and adjust the price. Well guess what she didn't need a whole new unit. The thing I value most at an auto shop besides good work is honesty! There was no up-selling, he didn't try to sell a whole unit that wasn't needed and that is what keeps customers coming back honesty and great work. K.A.R. Shop will be getting our business from now on.
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