Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

575 Reviews

100% Would Recommend
Latest Review about 8 hours ago

Reviews


RH
Richard H.
Gilbert, AZ
Chevrolet Equinox
Verified Customer
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12/11/2018
Fixed
The issue at hand was taken care of promptly, will continue to use KAR in the future!

JH
Jeff H.
Gilbert, AZ
Jeep Wrangler
Verified Customer
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12/07/2018
Heater Problem
They found the problem n fixed it real reasonable! Thank you

TD
Tony D.
Gilbert, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Tony said that they did what they said they would do in a timely manner and they are cost effective.
This review was collected via phone interview by Customer Research Inc.

NC
Nikaela C.
Gilbert, AZ
Toyota Sienna
Verified Customer
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11/29/2018
Fantastic Service as Usual
I've been using the Kar Shop for a couple of years now and they have been absolutely amazing. Fantastic Service, honest down-to-earth mechanics, fast turnaround. Every time I take one of my cars in they seem slammed with work, but never feel disorganized or overwhelmed. Would recommend to anyone (and I do!).

The only little constructive feedback I would give is Josh seems to be running the front desk lately and he is very focused as soon as you walk in on getting you taken care of. However, it would be awesome if he looked up from his desk and just made eye contact and greeted you before jumping into tasks. Thats it!

MT
Matthew T.
Chandler, AZ
Lexus CT 200h
Verified Customer
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11/28/2018
Great auto shop
I keep going back they're friendly, reasonable and have a shuttle if u live close, what more can u ask for?

TH
Tina H.
Gilbert, AZ
Honda CR-V
Verified Customer
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11/10/2018 Category: Service
Tina said she was very happy with the service and it was a very good visit.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Chandler, AZ
Dodge Caliber
Verified Customer
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11/08/2018
Awesome Service as usual!
We have been customers for many years now. We have always received outstanding service. Kris goes the extra mile to make sure our cars are in Tip-Top running order. Prices are always reasonable. Work is always done expediently. I like that they have a Keurig coffee machine in the waiting too. That's a plus!

XC
Xavier C.
Gilbert, AZ
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Xavier said the business is the best. He would not bring his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Gilbert, AZ
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Greg said the staff at the business treated him well.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Kia Spectra
Verified Customer
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11/04/2018
Great work and friendly service
Once again the Kar Shop took care of my car with great service and also helped me with a ride to and from my work. I appreciate them going beyond the normal to be helpful.

KC
Karen C.
Gilbert, AZ
Dodge Grand Caravan
Verified Customer
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11/03/2018
Good price, great work
We had a regular car repair place but the service seemed to have slipped a little. Some friends recommended the KAR shop a little over a year ago and we have been pleased with our decision ever since.

If a repair needs to be done they explain it so we can understand it. They are not the cheapest nor are they the most expensive, but the quality is excellent. Josh is very personable as are the others I've met there.

I think some of that is because they are closed on the weekend which shows the staff to spend the weekends how they want. There is no substitute for being home when the kids are home. Thank you for doing that.

KM
Kori M.
Gilbert, AZ
Toyota RAV4
Verified Customer
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11/01/2018
Friendly staff and good quality services.
Price is a slightly higher than some shops out there but it comes with great quality service so it is worth it!

SZ
Steve Z.
Mesa, AZ
Honda Accord Sdn
Verified Customer
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10/26/2018 Category: Service
Steve said this business did not over sell him and they did exactly what was needed.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Gilbert, AZ
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jeff said they were amazing and professional. They're the first business that aligned his vehicle correctly in 18 years.
This review was collected via phone interview by Customer Research Inc.

CN
Curtis N.
Gilbert, AZ
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Curtis said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Kia Sorento
Verified Customer
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10/17/2018
Awesome Again!
Once again the Karr Shop has done a great job taking care of my car. They help out by giving rides back to my employer and bring my car over to discount tire for rotations. They always go out of their way to help you no matter what.

JS
Justin S.
Queen Creek, AZ
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Justin said the service was good.
This review was collected via phone interview by Customer Research Inc.

BB
Bryann B.
Gilbert, AZ
Honda Odyssey
Verified Customer
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10/13/2018
Customer service/efficiency/professionalism
Love the KAR Shop. Kris is awesome and so is Michelle. Will miss seeing her. Always friendly, customer service oriented, professional and prices are always fair and more than reasonable. The KAR shop is completely trustworthy and I recommend them every chance I get. Thanks for being the absolute best!

TW
Tim W.
Gilbert, AZ
Nissan Pathfinder
Verified Customer
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10/12/2018
Top Notch
Everytime I have brought my vehicle to the KAR shop I am greatly first class. They go above and beyond in providing the best service around the valley.

JC
Jim C.
Gilbert, AZ
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Jim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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