Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
4.9

( 663 Reviews )

100% Would Recommend
Latest Review 2 months ago

Reviews


MK
Matthew K.
Chandler, AZ
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/22/2019
Car alignment
Took my car in for an alignment and it came out worse then before. Have to turn my wheel to the right to go straight. When I have my steering wheel straight I go left.

SB
Sheila B.
Gilbert, AZ
Dodge Avenger
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/14/2016 Category: Service
Sheila said the owner's wife talks about the customers and she found this very unprofessional.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Gilbert, AZ
Chevrolet Blazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/19/2017 Category: Service
Matt said the price was too expensive.
This review was collected via phone interview by Customer Research Inc.

KF
Keith F.
Gilbert, AZ
Kia Sedona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/23/2016 Category: Service
Keith said the personnel of the business did a good job on the oil change but they forgot to check the exterior lights on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Kris B. from The KAR Shop responded on 02/25/2016

Sorry we fell short Keith. We had a meeting this morning and made sure this will not happen again. It is our standard procedure to inspect bulbs whenever a vehicle enters our shop. Stop by anytime and we will replace any non-functioning bulbs on your vehicle.

Kris Bowdren
Owner
480-855-8000

TN
Tim N.
Gilbert, AZ
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2019 Category: Service
Tim said the vehicle service was great. However the cost of the service was too high.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Gilbert, AZ
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Kevin said the staff was timely, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Gilbert, AZ
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Robert said that the price is a little high but they got the vehicle from the lot next door and put in the battery with no charge so it was good. He also said the customer service is great
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Queen Creek, AZ
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Justin said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Gilbert, AZ
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Jim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Gilbert, AZ
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018
Oil change
In and out quickly and reasonable price

GT
Greg T.
Chandler, AZ
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Greg said the service was good, they got it done fast, but it was a little bit pricy. He really appreciated them getting it done so quickly.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Gilbert, AZ
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
John said the staff did not explain things well and the 1st diagnosis was wrong. After he spoke to management they quickly fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Gilbert, AZ
INFINITI FX35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Michael said that they do very good work and are professional however it took them a little longer to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Sharon W.
Gilbert, AZ
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Sharon said she went in for an oil change. When she got home, the oil leaked all over her garage, but the business made it right.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Gilbert, AZ
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2018
Convenient, Trustworthy, Quality
When Discount Tires was finished they drove it over to the KAR Shop so Super convenient. Used quality parts, very fair w/ final pricing, felt like they were watching out for my best interest.

PB
Patrick B.
Gilbert, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Patrick said this business provides great service. They are very quick, even during their rush hour periods and he suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JJ
Joe J.
Arizona
Ford E-250 Super Duty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2017 Category: Service
Joe said the owner of this business was very nice. The price was phenomenal and they did a great job.
This review was collected via phone interview by Customer Research Inc.

SL
Sharon L.
Chandler, AZ
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017
Honest work
The mechanic is honest and very fairly priced.
Communication could be more thorough before the pickup.
I mentioned a missing cap for wiper fluid and was told it wasn't needed. I really don't feel comfortable getting dust in there so I'll look for one.
Overall a good experience.

SB
Scott B.
Gilbert, AZ
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2017 Category: Service
Scott said this business had good service, but they did not finish the vehicle when he wanted them to.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Arizona
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2017 Category: Service
David said the people at this business were extremely pleasant and caring. The vehicle starts shaking at around 72 miles per hour, so the jury is still out as to whether the work was performed well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 663 in total