I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
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I'm very pleased with recent auto service. Got the job done efficiently, well, and delivered when th
ey said they would. As a bonus, and of great convenience, is their transportation to/from office. Tory is professional and trustworthy. Another happy customer!
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Dani went above and beyond to figure it out what my car problem was, which he did in 1 hour! I took m
y car to 2 other major franchises before and no one could figure it out what was wrong (randomly wouldn't start, and then after hours start again). Others suggest me many different repairs, without being sure about the problem. Dani in 1 hour was able to figure it out with confidence, and the car was done soon after. The costumer service is amazing, everyone there was very warm, empathetic, and nice. Dani also explains everything that is going on, and gave me a very good deal. I was suffering with this problem for 3 months, and can't thank them enough for fixing it. I will recommend to everyone and keep coming back.
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Was referred to Transmasters by another service shop. The external evaluation of my car was quick an
d accurate, and the service estimate was accurate. My car was repaired and ready when promised.
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Noah is trustworthy and authentic in way that made us feel taken care of. Driving from LA to Mexico,
we got an alert that the diesel fuel emission fluid was in reserve. We looked up a BMW dealership service center nearby in O.C. and got put into an elliptical A.I. call center that dumped us to VM. My wife found good reviews about Noah online, so we called. Not only did Noah answer himself and know exactly what the issue was, he said to come right away. He took us when we arrived, and got us out of there in less than 30 minutes. His mechanic looked over the whole car which gave us a great peace of mind as we drove into Mexico. Truly a life saver as the car won't start if the fluid runs out in this case!
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