Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

465 Reviews

96% Would Recommend
Latest Review 11 days ago

Reviews


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Segin S.
Del Mar, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Segin said the business took care of his vehicle and they were super nice.
This review was collected via phone interview by Customer Research Inc.

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Oscar R.
San Diego, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Oscar said the staff is prompt and courteous. The service is awesome and he is always treated well.
This review was collected via phone interview by Customer Research Inc.

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Yukun C.
San Diego, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Yukun said the service was great. He appreciated the staff explained everything to him clearly and gave him suggestions about how to maintain his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Mayur J.
San Diego, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Mayur said this business was the best.
This review was collected via phone interview by Customer Research Inc.

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Derrick A.
San Diego, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Derrick said the business has good service.
This review was collected via phone interview by Customer Research Inc.

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Felipe C.
San Diego, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Felipe said the business had good customer service overall.
This review was collected via phone interview by Customer Research Inc.

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Mitch G.
California
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Mitch said they were very helpful and informative. They're very friendly. He was given a first time discount. They did not try to add additional charges.
This review was collected via phone interview by Customer Research Inc.

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Brian W.
San Diego, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Brian said he liked the timely service.
This review was collected via phone interview by Customer Research Inc.

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Erun S.
San Diego, CA
Honda Civic Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Erun said he likes the service at this business.
This review was collected via phone interview by Customer Research Inc.

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Rana L.
California
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Rana said the staff was truthful and told her it would be a couple of hours, but it ended up being an hour and a half, which she appreciated. The staff showed her a couple of other things that needed done. She added it felt good, the energy was right and the alignment was straight. Everything was good.
This review was collected via phone interview by Customer Research Inc.

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Jay d.
California
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Jay said the work that he asked for was performed well and for less than estimated. The technicians provided transportation to and from work for him. That was great.
This review was collected via phone interview by Customer Research Inc.

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Marko R.
California
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Marko said this business had great customer service and the staff got the work done quickly. He added that Danny always does a great job.
This review was collected via phone interview by Customer Research Inc.

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Svetlana N.
California
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Svetlana said the owners of this business were great. They were helpful and the service was fast.
This review was collected via phone interview by Customer Research Inc.

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Cathy F.
Yucca, AZ
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02/20/2019
Excellent service
My car was towed to certified car care. The mechanic explained what was needed and why. The price was fair and the work was timely. Front desk was very friendly and offered coffee while I waited. I recommend this shop fro their excellent service and fair prices.

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Sean C.
California
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Sean said the staff was very helpful, and very informative about the work they were doing and were very timely about getting the work done. They did a good job.
This review was collected via phone interview by Customer Research Inc.

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Nole S.
San Diego, CA
Volvo XC60
Verified Customer
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01/24/2019 Category: Service
Spoke to Pamela. She said the staff worked hard to get back in order.
This review was collected via phone interview by Customer Research Inc.

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Andrew H.
San Diego, CA
Ford Escape
Verified Customer
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01/24/2019 Category: Service
Andrew said the business ended up helping him out and it was the end of their day, he was in a bit of an emergency situation.
This review was collected via phone interview by Customer Research Inc.

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Bill L.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Bill said the staff did a good job. He was able to get right in and get his vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

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Ebony E.
Chula Vista, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Must Read!
I normally dont write reviews but with the quality of service I received I feel this is well deserved. Dave at Certified Car Care presented a caring and professional environment the moment I walked in. My experience with him and his team was absolutely great. Their turnaround time and knowledge of how to do quality repairs blew me out of the water! They really cared about my situation and helped me in my time of need, by getting me the cheapest rate possible and still providing great service towards my car. I know they were doing and giving their best when they worked on my car to make it reliable. Others shops simply didn't care and where unaffordable. I highly recommend Dave's team. They have me as a loyal customer in SD. Thank you very much for your kindness, help and for being there for me in my time of need and hardship and for continuing to help me if I have any problems. Thank you Dave all the other staff members I didn’t get to meet who help make this possible, I and my family are extremely grateful. God bless all of you!

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Joe B.
California
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Joe said the business provided great service. He said everything was handled well and taken care of fast.
This review was collected via phone interview by Customer Research Inc.