Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

416 Reviews

95% Would Recommend
Latest Review 27 days ago

Reviews


EK
Eric K.
San Diego, CA
Honda Ridgeline
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Eric said he had a pretty good experience.
This review was collected via phone interview by Customer Research Inc.

VT
Vincent T.
Reseda, CA
Lexus IS 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Vincent said the service was quick and good. He said the staff explained everything to him, but he felt the atmosphere when he walked in was not welcoming.
This review was collected via phone interview by Customer Research Inc.

PP
Pat P.
California
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2018 Category: Service
Pat said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MA
Moustafa A.
San Diego, CA
Suzuki SX4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2018 Category: Service
Moustafa said that it took a while to the get the service work to begin. He said they did good work for him though.
This review was collected via phone interview by Customer Research Inc.

TK
Theo K.
La Jolla, CA
Honda Element
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018 Category: Service
Theo said the business returned his vehicle. The radio has an error code and he can't listen to the radio.
This review was collected via phone interview by Customer Research Inc.

EV
Ernie V.
California
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Ernie said he was surprised by the price. He had not expected to pay that much, but the service was okay. The technician he had was good.
This review was collected via phone interview by Customer Research Inc.

HB
Hailey B.
California
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Hailey said the staff was really nice. They told her she needed to replace her brakes as soon as possible but she still has 5,000 miles on her brakes. They also said her rotors needed to be resurfaced and they didn't need to be. She would not recommend them for service based on the issues she had.
This review was collected via phone interview by Customer Research Inc.

AV
Adnan V.
California
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2017 Category: Service
Adnan said there was a mix up with the prices, but the staff got the issue resolved.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Cardiff By The Sea, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2017 Category: Service
Susan said he had to wait an hour and a half for the owner to come back to the business to check her out.
This review was collected via phone interview by Customer Research Inc.

BP
Brandon P.
California
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Brandon said his service was really good, but he would have liked a print out from the computer about the alignment before and after it was done.
This review was collected via phone interview by Customer Research Inc.

DM
Denny M.
California
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2017 Category: Service
Denny said it seems to be fine. He was happy, but not blown away. There are no complaints.
This review was collected via phone interview by Customer Research Inc.

TN
Trac N.
California
Scion xD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Trac said he was told he would receive a call about the work before it was done and that did not happen.
This review was collected via phone interview by Customer Research Inc.

JC
Jay C.
California
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Jay said he had no problems with this business and the service provided by the employee was quick.
This review was collected via phone interview by Customer Research Inc.

JL
Jing L.
California
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Jing said this business was good.
This review was collected via phone interview by Customer Research Inc.

JS
Jerome S.
California
Volkswagen Rabbit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Jerome said the business' work was high quality and everything was done correctly. However, they were more expensive than he thought they would be.
This review was collected via phone interview by Customer Research Inc.

JW
Janey W.
California
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
Janey said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LW
Lauren W.
San Diego, CA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
Lauren said the business took care of her vehicle, but could have been more professional.
This review was collected via phone interview by Customer Research Inc.

JC
Jaime C.
California
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
Jaime said the business was quick. They got the job done.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
San Diego, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
Thomas said this business cost a lot of money but he found that it was worth it.
This review was collected via phone interview by Customer Research Inc.

MW
Malcom W.
California
Saturn Ion 2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Malcom said the business took a little while to find the part for his vehicle. They did a good job.
This review was collected via phone interview by Customer Research Inc.