Goin to a dealer is always stressful but not when you have great people like Victor and Adel .. smoot
h experience definitely would recommended any of my family and friends to Toyota of El Cajon.
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I can’t say enough good things about Caliber Auto Repair in El Cajon. Jacob (the owner) and Sabrina (
the office manager) knew what was wrong with my vehicle before they even looked at it, which immediately gave me confidence I was in great hands.
They’re honest, not pushy at all, and take the time to explain everything clearly. I really appreciated receiving a digital summary of the recommended repairs and then getting a call to talk through options and decide how to proceed—no pressure, just transparency.
It’s hard to find an auto shop you truly trust, but Caliber has earned mine. Highly recommend!
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I was met right away at the counter, and was shown a courteous, polite, and professional response to my concern with my 24 year old truck.
I had a lot of concerns with my truck since it is a 2002, and still had most of the original parts.
There was an initial leak that was a major concern, along with worn out shocks and linkage, breaks, etc. The gentleman at the counter was kind enough to walk outside with me to my truck, and see what I pointed out that needed attention. I was impressed with the quality of work that was done and the experience of the mechanics that took care of me. I didn't know how long I would have to leave my truck with them (days, week, etc.) and was very surprised when I received a phone call that same day that it was all complete. When driving it back home it was so assuring that to have the ride feel like a new truck again. Thank you so much for taking care of me and giving me that peace of mind.
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9555 Black Mountain Rd Ste A
San Diego, CA 92126-4519
5.0
(99 Reviews)
CM
Customerservice, professional and personable
I own a 2012 E350 Mercedes. I had an issue with the gas smell in my garage and the smell is consisten
t on a daily basis.
A good friend of mine recommended me to
Jim and Bert auto shop. I couldn’t be more happier than to use their service because I felt very secure. They are honest, humble, and kind owners.
You know, sometimes you go to an unk auto shop and the first instinct is they’re gonna take advantage of me because I’m a female or for whatever reason. I’m good pretty good in judging characters and I did not have that bad instinct with this auto shop. I couldn’t be more secure now trusting/confident of their service. Rather than pushing me for a new part, they highly recommend that they fix/repair the problem first, that was a plus for me because if it was any other mechanic, they would’ve taken advantage of me for profit. Been there, done that.
Thank you, Bert for your honest in humbleness!
I highly recommend this auto shop. They handle any cars.
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It was a gift to find a great shop that had what we needed right there in his shop. No 14days of wait
ing, it was 24 hours and done for a completely new transmission on a company work truck. Thank you, Thank you
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Let’s be real here, nobody really wants to go to a mechanic shop because that means something bad hap
pened to your car. But when life happens this is the place to go. This place is friendly, affordable, and the repairs are solid. I’ve had multiple vehicles over the years that I’ve had to take there and have never been disappointed. They always make the effort to fix the issue and save you money rather than just quoting new parts right away. Hopefully I won’t have to see them anytime soon 😂, but if something happens I’m going to have Oscar fix it.
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