Y vehicle was taken into the garage within 10 minutes of my arrival for the appt. The service manage
r and my mechanic came out to inform me of the problems and cost estimates. They clearly relayed the problems and causes; stayed till all my questions were answered. Then they asked for my permission to proceed with the repairs I wanted completed that day. I was given estimates on the two repairs that could wait. Costs were reasonable and the service was completed in a timely manner. Problem solved. No high pressure tactics. The people who work there are friendly and trustworthy; which is especially important when a person is not that familiar with some repairs. I even had the opportunity to request a female mechanic at the time I made the appt. The waiting room has a Kurig coffee maker and a choice of free snacks.
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Beautiful repair to the dent in my quarter panel. Looks like new and my car came back cleaner than I
usually keep it! Customer service was responsive and when my insurance company saw the estimate was from Carstar, the agent went on and on about how wonderful a shop it is and how easy they made it for the insurance company. Staff were warm and professional. Mark communicated directly with my insurance, on our behalf, making life a little easier on these two septuagenarians. Fine work, fine folks. I highly recommend them. They really know what they're doing.
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I have been a customer for years. My 2020 honda crv exl. I has been using Williamson auto service for good service and affordable service prices. Williamson is honest and fair.
Williamson Auto is a great car service company. They have fair prices and good service.
I had a fantastic experience at this auto body shop! Melody and Brandon were incredibly friendly and
helpful throughout the entire process. They took the time to explain everything clearly and kept me updated on the progress of my vehicle. The quality of the repairs was excellent, and my car looks as good as new. I was especially impressed that they finished the work even faster than expected, which was a huge relief. Their professionalism and efficiency made the entire experience stress-free. I highly recommend this shop to anyone in need of auto body repairs—you won’t be disappointed!
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