Fitzgerald Genesis of Clearwater set the bar across the board for a perfect customer experience.
From the moment I reached out with a brief inquiry, Mark, Martin and Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.
It could not have been more pleased and this made the process extremely pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
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Great services and very professional! We brought a GV70 from them. I’m from Oklahoma and the dealer i
s in Tallahassee, Florida. They make everything so simple and very clear for me. Tyler Hammons is their super star and we are lucky to work with him. He took care of our vehicle with responsibility until delivery. We signed the paperwork on Monday and the car was in our driveway on Thursday morning same week! Best dealer that we ever work with!
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My experience with Genesis of Winston Salem was awesome. I had been looking around and when I called,
they answered. They had just what I was looking for. They were more than accommodating when I came in. Dominique Thorne gave me a tutorial that I was not expecting and little did I know that the time that it was definitely needed. I would recommend them for your next purchase.
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We had a great relationship with Earnhardt of Gilbert our salesperson gave us the opportunity to test
drive our Genesis GV 70 Jack Peoples our salesperson he was very knowledgeable about the vehicle, no high pressure , and kept us informed about our vehicle arrival. We also had the opportunity to have Meagan McClearn
Come to our home and spend time teaching us all about the safety features and operations of the vehicle!
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This was the best experience I have ever had in purchasing a vehicle. Bobby, the salesman, was very
helpful and kept me up to date as to when the vehicle would arrive. There were no hidden fees or pressure to purchase add ons. I could not be more pleased with the experience.
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Chris Beltran was the sales guy I worked with on my GV70. I really appreciated his working knowledge
of the GV70. My last 'new' car was a 2010 Sequioa and the technology in the Genesis is years ahead of what I'm accustomed with. Chris has been helpful in sending links to the Genesis YouTube series which is another great resource. There was never any pressure when i was at the dealership, just information and assistance. They also had the lowest markup in the area, i.e. taxes and reasonable fees. I had been talking w/dealers from Towson, MD to Petersburg, VA and markups ran from 2 to 8k on the GV70 after taxes.
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I'm very happy with Monica Gupta's service on my car. She displayed exceptional professionalism and a
ddressed all the issues I had, including a persistent and annoying squeaky noise that she went out of her way to locate and resolve. I'm thoroughly pleased with her and the quality of service provided by Genesis.
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