Earnhardt Genesis Of Gilbert

I recently purchased my car from Genesis Gilbert. I worked with Jay Schaefer who is absolutely amazing! The car buying process was the best experience hands down. The process went so smooth and efficient, its a challenge for me not to rave about this group of people - Jay (sales), Tom (GM) & Bobby (Finance). Thank you so much!!! They were helpful and thorough in this process. Anyone who is looking to purchase a vehicle, I would highly suggest that you visit Genesis Gilbert

Good salesman and finance person

Staff works very hard to make everyone feel valued.

Everyone is so friendly, honest & easy to work with. Very happy!

Every question was answered without sales pressure. The car sells itself but Ken, our sales associate, was very available and able to give us the information we needed to get the car the was the perfect fit for us.

They cleared up my confusion on sales contract costs very quickly.

I’ve purchased 2 vehicles from a Rusty and will continue to go back to him in the future!

Friendly and very professional staff. They were courteous and knowledgeable and had experts on certain models. I did pick up my car on a weekend and the detail on the car was bad. I was told the weekend crew prepped it for delivery and not the "regular" guy. A follow up visit has been requested to have them fully detail the wheels and the special trim.

Excellent service !!!!!

Great experience and follow up was clear.

Had a great time

There was a nice selection of cars and we were able to narrow it down the one we wanted with the help of the salesman. However, during the process, at times it seemed that the we were left waiting for unusually long amounts of time in the showroom while the salesman went to assist other customers. Additionally, we bought a Genesis G70 and after two weeks of owning it, we still cannot use the phone app. No one at the dealership could get it working and now the issue is with Genesis and we still don't know when the issue will be resolved.

The Earnhardt Genesis of Gilbert high level of customer service is experienced in every part of the auto buying experience. I would recommend them to anyone!

I've been leasing cars since 1976 and this was by far the easiest most pain-free transaction I have ever had. I leased my G70 here because of the great experience my wife had with her Veloster lease. So, not just a one-off experience. I'll be a customer for a long while...

We recently traded in our 2014 Equus on the new 2019 G90. Having 3 years of experience with the dealership, we knew that Earnhardt Genesis was the dealership we wanted to buy from. The facility is extremely organized and clean, our salesperson (Cole) was very knowledgeable & accomodating, and the financial process was simple. We love our new Genesis G90!