I purchase this vehicle primarily because the salesman was so knowledgeable and honest.
I’ll look at Bmw’s and Audi’s. Both were great cars . However the differentiator was the genesis sal
es rep. He was professional, extremely knowledgeable and genuine. I am in sales,and I’ve been successful primarily because I am genuine, trustworthy and likable . My genesis salesman was all of the above. When it comes right down to it - people buy from people they like. I liked Mitch and he Made me feel comfortable purchasing a vehicle oh that was quite honestly out of my price range.
I was in and out of the dealership in two hours with the exact car my Wife wanted. This is the third
vehicle I’ve purchased from Gettel and I’ll always buy from them. Merrick is my salesman and I’d recommend him to everyone!!
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We had a wonderful experience purchasing our new Genesis GV80 at the Genesis of Burleson dealership.
The sales people were so kind and helpful! We love our new vehicle.
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Kelly Medina gives great customer service. From the very beginning, Kelly was personable and informa
tive. I only dealt with her and there was never any high pressure tactics. She gave a 150% and was always happy to assist. When my vehicle was ready to be picked up, she inspected it and made sure it was detailed and serviced well. She let me know if I had any questions, not to hesitate to call her. My experience in buying my vehicle was outstanding and Kelly made that possible. She would be the go to person to contact if you want to buy a vehicle at Larry H. Miller Genesis. She's truly an asset to this company.
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The sales process was seamless and easy. I checked out a couple of Genesis closer to me and was not
happy with the sales process. I was looking for a specific vehicle and when I found it at Genesis of Fairfield, I contacted them and spoke with Charles Goldstein. We started negotiations and came to an agreement on cost. The majority was done via email and over the phone including initial paperwork which was convenient especially with fears of Covid. When I went to pick up the vehicle, I meet Charles and he was as polite and professional as he was over the phone. The whole transaction from start to finish was easy with no surprises. This is an upscale dealership and they treat their customers with respect and professionalism. Will definitely come back for my next vehicle.
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I just wanted to take a few minutes to share my experience with Genesis of Concord. I have been searc
hing for the past 2 years and always end up being total that Genesis is already sold. I was discouraged for a while. I just happen to stop searching in Georgia and something told me try the NC market. First time I called I spoke to a young lady by the name of Jamie. Yep, the Genesis I called about was already spoken for, but Jamie also advised me she had others coming in. Estimated in about 2 months. Jamie followed up with me once vin number was generated for the car and each time, I called Jamie answered all my questions and if she did not know she told me but would get information for me. My car was delivered in SC by David Kim. David was very detailed, and he knew every detail about the Genesis. To be transparent prior there where some challenges and language/communication barriers. I had to reach back out to Jamie to communicate/resolve. Jamie actually saved this deal because I was getting ready to walk away from it. Jamie is a true GEM at the Genesis Concord dealership!! I gave 5 stars because of her professionalism, customer service and follow up with me as a customer.
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Steve Allen and the entire team were very helpful with my Genesis purchase. It was very easy. No hass
le pricing a d no markup. Love the new car!
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Everything from the moment I stepped into the dealership till I left with my brand new gv80, I was co
mpletely taken care of. Definitely recommend genesis of Ogden to anyone wanting an awesome buying experience. Thank you so much! I really appreciate the amazing customer service.
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