I had been rear ended at a stoplight and had the damage repaired at Defouw Chevrolet on recommendatio
n of my insurance company. They did an excellent job communicating throughout the process and with the repair itself.
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Troy especially was on top of things throughout. The check-in and check-out reviews were attentive a
nd informative. The txt msging kept me well-informed on progress and my vehicle was completed ahead of time and looks great. Wow! Thank you all.
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I brought my car to the Hongqi repair shop today because the A/C didn't seem cold enough and I wanted
to check if it needed a refrigerant top-up. The technician inspected it and found that while the A/C temperature was actually normal, there was a coolant leak. They explained the potential consequences of the leak—which was a terrifying thought—so I didn't hesitate to have them replace the faulty parts immediately. I am incredibly grateful to the owner and the technicians for their diligence in averting a disaster; I feel very lucky to have met such a responsible team. I wholeheartedly recommend this shop! 👍 I really appreciate all of you guys
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19402 State Route Highway 410 East
Bonney Lake , WA 98391
2.8
(13 Reviews)
JI
Better than “Like It Never Happened”
Our 2019 Nissan Leaf had a parking lot scrape on the rear quarter panel and end cap. As usual for thi
s shop, the repair was excellent. What prompted the review title was the overall condition of the car when we picked it up. While we expected a shiny exterior, it was the interior, which was not part of the repair, was fully detailed. The dashboard dust was gone, the dried coffee spill was gone, and the white stains on the door panels (sunscreen stain) were gone. It was cleaner than the day we got it from the dealer.
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My husband and I took our Toyota Tundra in for repair and at first we were unsure if they could even
do the work on it but Tiffany and her crew made all accommodations.
I would recommend Sterling Collision. Thank you Tiffany !
Sonja
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Great tow company. Broke down in Norwich, NY area and was towed to the Scranton, PA area. The driver
, Jared, was very nice and personable . Made sure I got in the truck safely, and made the ride comfortable and not awkward.
Thank You!!
-J
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