Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1342 Reviews

99% Would Recommend
Latest Review 23 days ago

Reviews


GJ
Guy J.
Washington
Verified
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06/28/2018 Category: Collision
Guy said he really appreciates his vehicle being ready early and he appreciates the ride Gary gave him.
This review was collected via phone interview by Customer Research Inc.

AR
Allision R.
Washington
Verified
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06/27/2018 Category: Collision
Allision said she thought everyone was very helpful and she appreciates the mechanic explaining things to her.
This review was collected via phone interview by Customer Research Inc.

ME
Myrene E.
Washington
Verified
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06/19/2018 Category: Collision
Myrene said the customer service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

RJ
Rosemarie J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Collision
Rosemarie said the business did an excellent job. Everyone was polite and knew what they were doing. They explained what was going on and followed through. The work was delayed a couple of days due a part that did not fit and had to be reordered.
This review was collected via phone interview by Customer Research Inc.

KS
Kirsten S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Kirsten said the employees were kind, amazing, and did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

PF
Paula F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Collision
Paula said the employees were friendly, quick, and their job was well done. She was very pleased.
This review was collected via phone interview by Customer Research Inc.

MM
Monica M.
Washington
Verified
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05/10/2018 Category: Collision
Monica said she has been here before. This business does a lovely job. Her vehicle looked clean inside and out.
This review was collected via phone interview by Customer Research Inc.

RS
Renata S.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Collision
Renata said that she was unsure about the body work and did not elaborate further.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Collision
Susan said she had a good experience. Shelby was amazing. Her vehicle was ready 1 day earlier than promised.
This review was collected via phone interview by Customer Research Inc.

SD
Stella D.
Washington
Verified
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04/11/2018 Category: Collision
Stella said the business did a really good job. She was surprised at how great they did and how fast it was completed considering how much damage there was. The work was extended 2 days past the estimated time due to additional damage that was found.
This review was collected via phone interview by Customer Research Inc.

GB
Gina B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Collision
Gina said the work was very efficient. The job was done quickly. She was very impressed with the job that they did.
This review was collected via phone interview by Customer Research Inc.

RB
Ronald B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Collision
Spoke with Alice. She said the service from the business was good and she had no problems.
This review was collected via phone interview by Customer Research Inc.

PC
Pamela C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Collision
Pamela said she had a very good experience. The staff were very thoughtful and nice. The facility was very clean and nice.
This review was collected via phone interview by Customer Research Inc.

DM
Debra M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Collision
Debra said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Collision
James said the business was friendly and did fantastic work.
This review was collected via phone interview by Customer Research Inc.

GN
Gene N.
Washington
Verified
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01/11/2018 Category: Collision
Gene said the business did nice work. Not only did they fix the damage, they also cleaned out the interior really well too.
This review was collected via phone interview by Customer Research Inc.

SL
Stephanie L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Collision
Stephanie said the staff was really nice. They remembered her from prior years. The facility did a good job cleaning her vehicle and she is happy with it.
This review was collected via phone interview by Customer Research Inc.

KO
Ken O.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Collision
Ken said the vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

LZ
Lynette Z.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Collision
Lynette said Jason was her hero. He fought the insurance company for her and called her with updates. The woman who worked the front desk was incredible. There was no promised time for her vehicle to be ready. She told them there was no rush and she picked it up at her convenience.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Collision
Paul said the process was quick, easy and they were nice to work with.
This review was collected via phone interview by Customer Research Inc.

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