Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 1385 Reviews )

99% Would Recommend
Latest Review 17 days ago

Reviews


JS
Jeff S.
Washington
Verified Customer
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10/26/2019 Category: Collision
Jeff said that the staff was really good, friendly, helpful, they finished in a timely manner and were easy to work with.
This review was collected via phone interview by Customer Research Inc.

PI
Pam I.
Washington
Verified Customer
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09/13/2019 Category: Collision
Pam said this staff was very easy to work with. They ended up getting their vehicle earlier than promised. They were very accommodating and went above and beyond. The vehicle is running nicely. Monique did a great job. Pam stated they have a wonderful facility, it is the best in the area, and they are very happy. She learned about this business through her years of employment in the insurance industry.
This review was collected via phone interview by Customer Research Inc.

RD
Ronda D.
Washington
Verified Customer
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09/07/2019 Category: Collision
Ronda said they kept the appointment and they were finished early.
This review was collected via phone interview by Customer Research Inc.

GW
Glenn W.
Washington
Verified Customer
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09/06/2019 Category: Collision
Glenn said that his experience was almost perfect. He said that his vehicle was late by three days and he was not really given a reason. He said that while this was not an inconvenience for him because he had a rental vehicle, it might be for some one else.
This review was collected via phone interview by Customer Research Inc.

BP
Bruce P.
Washington
Verified Customer
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09/05/2019 Category: Collision
Bruce said his vehicle was later than promised, but it was not the facility's fault. The wrong part was sent.
This review was collected via phone interview by Customer Research Inc.

RH
Rylee H.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2019 Category: Collision
Rylee said that there are white flecks on her paint but they are coming off with wiping.
This review was collected via phone interview by Customer Research Inc.

TK
Trevor K.
Washington
Verified Customer
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08/15/2019 Category: Collision
Trevor said the employees were very professional and were quick to take photos and give him an estimate on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BC
Brent C.
Washington
Verified Customer
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08/10/2019 Category: Collision
Brent said that everything went well.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Collision
Jason said the staff always does a good job for them. They communicate well, and he likes the work they do. The repairs were delayed for a few days because it turned out the vehicle had been hit in the past and not repaired correctly, so the parts were not fitting like they were supposed to.
This review was collected via phone interview by Customer Research Inc.

GL
Grant L.
Washington
Verified Customer
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08/03/2019 Category: Collision
Spoke with Steve. He said everything the business said they would do, they did.
This review was collected via phone interview by Customer Research Inc.

EB
Emily B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Collision
Emily said everyone at the business was very genuine and helpful, they really wanted to help every customer that came in and she sensed that once she came in. She also wanted to mention she was so pleased with the business, it was smooth and easy breezy, awesome.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Washington
Verified Customer
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06/13/2019 Category: Collision
Spoke with Paul's wife. She said her husband enjoys working with the business and the repair was completed at the standard he has become accustomed to.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Collision
Bryan said the business was good, but it wasn't that great.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Collision
Bryan said the business was good, but it wasn't that great.
This review was collected via phone interview by Customer Research Inc.

CS
Cindy S.
Washington
Verified Customer
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05/30/2019 Category: Collision
Cindy said her experience was really good. The business made the process easy.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2019 Category: Collision
Daniel said the business had a 2 month wait, till he was able to get the vehicle in for the repair.
This review was collected via phone interview by Customer Research Inc.

BH
Bettyanne H.
Washington
Verified Customer
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05/24/2019 Category: Collision
Bettyanne said the business staff are awesome.
This review was collected via phone interview by Customer Research Inc.

ES
Ewing S.
Washington
Verified Customer
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05/22/2019 Category: Collision
Ewing said he thought the repairs were top notch. He stated the staff told him the work would take 2-3 days, and they were able to finish it in 3 days.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Washington
Verified Customer
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05/21/2019 Category: Collision
Ryan said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

CJ
Christina J.
Washington
Verified Customer
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05/21/2019 Category: Collision
Christina said she is thankful that the staff always does such a great job and that they are so accommodating. The process was delayed a day due to the vehicle needing an unexpected repair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1385 in total