Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1356 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


SE
Sandra E.
Washington
Verified Customer
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02/02/2019 Category: Collision
Sandra said the business kept her updated with phone calls. They had respectful customer service.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Washington
Verified Customer
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01/08/2019 Category: Collision
Steve said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

TP
Taylor P.
Washington
Verified Customer
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01/04/2019 Category: Collision
Taylor said everyone was great and the process was easy.
This review was collected via phone interview by Customer Research Inc.

CH
Chuck H.
Washington
Verified Customer
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12/22/2018 Category: Collision
Chuck said he was treated with respect and the repair looked like it never happened. He was surprised on how clean the vehicle was when he got it back. They are really nice people and they were awesome. They were very professional and took the time to really know the customer, which was really nice. He was blown away by how high-tech the facility was.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Washington
Verified Customer
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12/18/2018 Category: Collision
Michael said everything went fine.
This review was collected via phone interview by Customer Research Inc.

RK
Rhonda K.
Washington
Verified Customer
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12/17/2018 Category: Collision
Rhonda said the customer service was good. He stated the repair took three extra days due to a parts delay.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Washington
Verified Customer
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10/19/2018 Category: Collision
Charles said he was satisfied with the repair work he received. The staff was great, and they were very customer focused. Charles said he is a repeat customer, as well.
This review was collected via phone interview by Customer Research Inc.

JW
Jenny W.
Washington
Verified Customer
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10/13/2018 Category: Collision
Jenny said the employees did an awesome job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

DE
Dana E.
Washington
Verified Customer
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08/11/2018 Category: Collision
Dana said the business was very nice. Their facility had closed and they stayed with her until her rental vehicle arrived. Dana stated she was really impressed.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
Washington
Verified Customer
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08/04/2018 Category: Collision
Anthony said the business's customer service was great. They were updated on the status of repairs and the work done looked good.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Collision
Bill said he was dealt with professionally and satisfactorily. The facility did the job well.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Joseph said everything with smoothly at this business.
This review was collected via phone interview by Customer Research Inc.

KK
Kelly K.
Washington
Verified Customer
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07/26/2018 Category: Collision
Kelly said so far everything has turned out excellent.
This review was collected via phone interview by Customer Research Inc.

TW
Toril W.
Washington
Verified Customer
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07/23/2018 Category: Collision
Toril said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

GJ
Guy J.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Collision
Guy said he really appreciates his vehicle being ready early and he appreciates the ride Gary gave him.
This review was collected via phone interview by Customer Research Inc.

AR
Allision R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Collision
Allision said she thought everyone was very helpful and she appreciates the mechanic explaining things to her.
This review was collected via phone interview by Customer Research Inc.

ME
Myrene E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Collision
Myrene said the customer service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

RJ
Rosemarie J.
Washington
Verified Customer
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05/24/2018 Category: Collision
Rosemarie said the business did an excellent job. Everyone was polite and knew what they were doing. They explained what was going on and followed through. The work was delayed a couple of days due a part that did not fit and had to be reordered.
This review was collected via phone interview by Customer Research Inc.

KS
Kirsten S.
Washington
Verified Customer
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05/18/2018 Category: Collision
Kirsten said the employees were kind, amazing, and did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

PF
Paula F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Collision
Paula said the employees were friendly, quick, and their job was well done. She was very pleased.
This review was collected via phone interview by Customer Research Inc.

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