Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1350 Reviews

99% Would Recommend
Latest Review 29 days ago

Reviews


CC
Charles C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Collision
Charles said he was satisfied with the repair work he received. The staff was great, and they were very customer focused. Charles said he is a repeat customer, as well.
This review was collected via phone interview by Customer Research Inc.

JW
Jenny W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Collision
Jenny said the employees did an awesome job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

DE
Dana E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Dana said the business was very nice. Their facility had closed and they stayed with her until her rental vehicle arrived. Dana stated she was really impressed.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Anthony said the business's customer service was great. They were updated on the status of repairs and the work done looked good.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Collision
Bill said he was dealt with professionally and satisfactorily. The facility did the job well.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Joseph said everything with smoothly at this business.
This review was collected via phone interview by Customer Research Inc.

KK
Kelly K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Collision
Kelly said so far everything has turned out excellent.
This review was collected via phone interview by Customer Research Inc.

TW
Toril W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Collision
Toril said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

GJ
Guy J.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Collision
Guy said he really appreciates his vehicle being ready early and he appreciates the ride Gary gave him.
This review was collected via phone interview by Customer Research Inc.

AR
Allision R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Collision
Allision said she thought everyone was very helpful and she appreciates the mechanic explaining things to her.
This review was collected via phone interview by Customer Research Inc.

ME
Myrene E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Collision
Myrene said the customer service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

RJ
Rosemarie J.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Collision
Rosemarie said the business did an excellent job. Everyone was polite and knew what they were doing. They explained what was going on and followed through. The work was delayed a couple of days due a part that did not fit and had to be reordered.
This review was collected via phone interview by Customer Research Inc.

KS
Kirsten S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Kirsten said the employees were kind, amazing, and did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

PF
Paula F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Collision
Paula said the employees were friendly, quick, and their job was well done. She was very pleased.
This review was collected via phone interview by Customer Research Inc.

MM
Monica M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Collision
Monica said she has been here before. This business does a lovely job. Her vehicle looked clean inside and out.
This review was collected via phone interview by Customer Research Inc.

RS
Renata S.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Collision
Renata said that she was unsure about the body work and did not elaborate further.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Collision
Susan said she had a good experience. Shelby was amazing. Her vehicle was ready 1 day earlier than promised.
This review was collected via phone interview by Customer Research Inc.

SD
Stella D.
Washington
Verified Customer
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04/11/2018 Category: Collision
Stella said the business did a really good job. She was surprised at how great they did and how fast it was completed considering how much damage there was. The work was extended 2 days past the estimated time due to additional damage that was found.
This review was collected via phone interview by Customer Research Inc.

GB
Gina B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Collision
Gina said the work was very efficient. The job was done quickly. She was very impressed with the job that they did.
This review was collected via phone interview by Customer Research Inc.

RB
Ronald B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Collision
Spoke with Alice. She said the service from the business was good and she had no problems.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1350 in total