Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,393 Reviews)

99% Would Recommend
Latest Review 4 days ago

Reviews


JS
Jonah S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Collision
Jonah said that they did a great job on his vehicle and it was done an hour or so early from the promise date. They're very prompt, their communication is great and they do really good work.

TM
Thomas M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Collision
Thomas said the business did a good job. He is unsure if his vehicle was ready when promised.

SW
Suzanne W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Collision
Suzanne said the business always does a great job and the staff always has her vehicle ready for her before it's supposed to be ready. She also stated that they have good customer service.

FL
Fay L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Fay said her overall experience was excellent. The staff was excellent and very courteous.

RO
Robert O.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020 Category: Collision
Robert said the employees did a wonderful job.

DH
Dave H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020 Category: Collision
Dave said the business was smooth, easy and they did good work.

AF
Ann F.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019 Category: Collision
Ann said that everything went well and she is satisfied with her repairs.

JT
Judy T.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2019 Category: Collision
Judy said the staff was very helpful, friendly and finished the repair in a timely manner. She was told 3 days and it was completed 1 day earlier.

JS
Jeff S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2019 Category: Collision
Jeff said that the staff was really good, friendly, helpful, they finished in a timely manner and were easy to work with.

PI
Pam I.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019 Category: Collision
Pam said this staff was very easy to work with. They ended up getting their vehicle earlier than promised. They were very accommodating and went above and beyond. The vehicle is running nicely. Monique did a great job. Pam stated they have a wonderful facility, it is the best in the area, and they are very happy. She learned about this business through her years of employment in the insurance industry.

RD
Ronda D.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019 Category: Collision
Ronda said they kept the appointment and they were finished early.

GW
Glenn W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019 Category: Collision
Glenn said that his experience was almost perfect. He said that his vehicle was late by three days and he was not really given a reason. He said that while this was not an inconvenience for him because he had a rental vehicle, it might be for some one else.

BP
Bruce P.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019 Category: Collision
Bruce said his vehicle was later than promised, but it was not the facility's fault. The wrong part was sent.

RH
Rylee H.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2019 Category: Collision
Rylee said that there are white flecks on her paint but they are coming off with wiping.

TK
Trevor K.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019 Category: Collision
Trevor said the employees were very professional and were quick to take photos and give him an estimate on his vehicle.

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