I was given an estimate of what is normally required for my Lexus at that mileage followed by a quick
update on other issues that require attention. The mechanics were thorough and delivered my car by early afternoon. Everyone there is polite and attentive.
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Positive: Professionalism, Punctuality, Quality, Value
I've know about Vinnie's Collision center for
many years. I've never has to use the service until my car was backed into on Christmas day. Car door dented in window shattered out and the inside caved in. The insurance company wanted me to drive it 20 minutes from my house. It was about 20 degrees and snowing outside. Way to cold to be driving it 20 minutes away. I cancelled that Appointment and called Vinnie's Collision center and spoke with Vince himself. Vince said he was coming to flat bed my car ( that there was no reason I should have to take it to them in weather like that) to his shop. Told me not to worry about anything and he would handle it all right down to the insurance. And he did. Through out the process he kept me updated. Very prompt on EVERYTHING.Very professional through out the entire process.I picked up my car and the paint matches to a tee. They cleaned all the glass out of my car. . But the entire process was seamless from start to finish. I highly recommend this establishment. They do really good work. The owner and staff are awesome...They go above and beyond for their customers...
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They always treat you excellently and professionally. I have been going to them for several years and
never had a problem or complaint. I had a problem that reoccured after the service and they took the vehicle back in and corrected the problem without any additional charge. I tell many people. I feel they are the best around
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Was recommended North Pointe auto group and was not disappointed. Customer service was exceptional an
d personable. Going to recommended to anyone looking for car services from now on. Ma and pa style shop!
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