Christian was an amazing help with helping me find the right car for me! He made sure that he updated
me with information on when the car got there, helped me find suitable insurance. Overall he gave me the best information/help.
The experience with maintenance is great. Brian is always very welcoming and informative of everythin
g that may need to be done on my vehicle and makes me feel very at ease and confident in what Tameron Hyundai offers for service. However, aside from him the actual time for service is a bit long. I am usually the first, or one of the earliest, arrivals for service and yet I know I have to wait for over a couple of hours for it to be completed. I don't know why since it's mostly a simple oil change and tire rotation, but it does for whatever reason. Just wish it would be a bit more efficient so I could get in and out.
I have been using this Service Department for years. Everyone there is very friendly and attentive.
Ty in the Service Department is the best. He explains all the services being done and lets me know which other services I need. I appreciate his professional attitude and how he makes sure I know what is going on at all times with my Sonata. Thanks Ty!
I recently purchased a 2022 Hyundai Tucson XRT at Serra Hyundai! I am very pleased with my new Tucson
and absolutely love it! Michael Cofield assisted me with the purchase and was absolutely amazing! Several years ago, Michael helped me with my first purchase at Serra Hyundai. I was so pleased with the level of customer service provided by Michael that I'm a repeat customer of his and have purchased a total of 4 vehicles from him. I suffer from anxiety issues and in the past purchasing a new vehicle had always been a very stressful and unpleasant experience. After Michael assisted me with my first purchase, he has always made this a satisfying experience! I have purchased many vehicles over the years from multiple car dealers in the Greater Birmingham Area, but had never had a salesperson as friendly, professional, trustworthy, honest, and knowledgeable as Michael. Michael even keeps in touch periodically which is a rare characteristic. I consider him to be the best of the best and decided after that first purchase that I will only deal with him. Thank you Michael and the Serra Hyundai Team and will see you all again soon!
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