Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1439 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.7714294/5Overall Rating 4.7714294/5Overall Rating 4.7714294/5Overall Rating 4.7714294/5rating 4.7714294
Original
Overall Rating 2.3235329/5Overall Rating 2.3235329/5rating 2.3235329rating 2.3235329rating 2.3235329
96% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


DL
Dion L.
Birmingham, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
Customers service
It was great service

Verified Customer
Birmingham, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Nice and courteous people and Speedy service
Our advisor Eddie was very nice and courteous and welcoming the sitting area was nice and warm and clean and we didn't have to wait long everyone was friendly and courteous

AS
Amy S.
Pleasant Grove, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great service
Easy to schedule service. Service completed in a timely manner.

AM
Antuan M.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
They makes you feel at home while providing great service.
Great service

WC
Wylean C.
Birmingham, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Wylean C
Service person was polite, prompt, punctual, informative.

Verified Customer
Mountain Brook, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Attention to detail, keeps customers needs first
Phenomenal. As a 21 year old college student, Eddie understood my limits when it came to cost. He was able to find safe and affordable options for my car.
MARY H. from Jim Burke Hyundai responded on 11/14/2018

Thank you for taking the time to respond.
We appreciate your business as well as your 5 star rating!
Have a wonderful day.

Thank you,
Mary Hamilton


EM
Erika M.
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service was great
Friendly Fast Service
MARY H. from Jim Burke Hyundai responded on 11/14/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback
Have a wonderful day.

Thank you,
Mary Hamilton


TH
Tandi H.
Trussville, AL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Tandi Hale
I appreciate Eddie Hicks and his professional, friendly service that I receive every time! I appreciate the courtesy shuttle that takes me to work too.
MARY H. from Jim Burke Hyundai responded on 11/14/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback.

Thank you,
Mary Hamilton


Verified Customer
Birmingham, AL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service
The people were very accommodating and made sure we were taken care of in regards to the car services and while we waited for the car to be serviced.
MARY H. from Jim Burke Hyundai responded on 11/14/2018

Thank you for taking the tiime to respond.
We value our customers feedback as well as your business.

Thank you,
Mary Hamilton


PM
Perry M.
Alexander City, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Wonderful overall vehicle owner experience
This place has been giving me a good experience as a car owner every since I signed the paperwork. The waiting areas at the service department are very hospitable and the service times are reasonable. The employees are always professional and their customer service is wonderful.
MARY H. from Jim Burke Hyundai responded on 11/10/2018

Thank you for taking the time to respond.
We value your business as well as your feedback.
Have a wonderful day.

Thank you,
Mary Hamilton


AB
Abner B.
Mountain Brook, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
6K Mile Service Review
All aspects of the service was great! Took my car in when I arrived about 20 minutes before appointment. Price was the same as the service consultant said it would be. Car was ready in about 45 minutes, ahead of time expectation. No problems with any aspect of the service. Folks were professional and friendly.
MARY H. from Jim Burke Hyundai responded on 11/10/2018

Thank you for taking the time to respond.
We appreciate your  business as well as your 5 star rating!
Have a wonderful day.

Thank you,
Mary Hamilton


SH
Spirit H.
Odenville, AL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service
Great team and great customer service
MARY H. from Jim Burke Hyundai responded on 11/08/2018

Thank you for taking the time to respond.
we appreciate your business as well as your 5 star rating.
Have a wonderful day.

Thank you,
Mary Hamilton


Verified Customer
Pinson, AL
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Excellent
The friendly service of the staff
MARY H. from Jim Burke Hyundai responded on 11/08/2018

Thank you for taking the time to respond.
We value our customers feedback as well as your business. 
Have a wonderful day.

Thank you,
Mary Hamilton


BG
Bernard G.
Birmingham, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Great service
Eddie always does a great job!
MARY H. from Jim Burke Hyundai responded on 11/07/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback.
Have a wonderful day.

Thank you,
Mary Hamilton


Verified Customer
Bessemer, AL
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Great Customer Service
Jordan Cook. Jordan has been my representative for years and has always provided great customer service. I recommend his approach to customer service be a training model for your company. I always leave feeling my services have been taken care of and not just marketed.
MARY H. from Jim Burke Hyundai responded on 11/07/2018

Thank you for taking the time to respond.
We appreciate your business as well as your 5 star rating!
Have a wonderful day.

Thank you,
Mary Hamilton


KC
Karly C.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/06/2018 Category: Service
Fine
It's a car shop. Expect 1-2 hours here depending on the maintenance / repair.
MARY H. from Jim Burke Hyundai responded on 11/10/2018

Thank you for taking the time to respond.
We value your feedback as well as your business.
Have a wonderful day.

Thank you,
Mary Hamilton


DL
Deidre L.
Millbrook, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Wonderful service!
Jim Burke once again exceeded my expectations and serviced my vehicle within 45 minutes! They’re professional and efficient! Jim Burke is simply the BEST. PERIOD.
MARY H. from Jim Burke Hyundai responded on 11/07/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback.
Have a wonderful day.

Thank you,
Mary Hamilton


Verified Customer
Birmingham, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Fast, Friendly, and Efficient!
Fast, Friendly, and Efficient!
MARY H. from Jim Burke Hyundai responded on 11/07/2018

Thank you for taking the time to respond.
We value our customers feedback as well as your business.
Have a wonderful day.

Thank you,
Mary Hamilton


EM
Ellen M.
Birmingham, AL
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Communication and Ride Home
I appreciated being informed of progress on repairs/service to the car. Driver of shuttle was great.
MARY H. from Jim Burke Hyundai responded on 11/07/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback.
Have a wonderful day.

Thank you,
Mary Hamilton


BR
Brandon R.
Birmingham, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Friendly and great customer service
The service is always really friendly and courteous. They always make sure I have the best possible and timely service.
MARY H. from Jim Burke Hyundai responded on 11/07/2018

Thank you for taking the time to respond.
We value our customers feedback as well as your business.
Have a wonderful day.

Thank you,
Mary Hamilton