Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

197 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
89% Would Recommend
Latest Review 5 days ago

Reviews


KB
Kathleen B.
Albertville, AL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Excellent
Excellent

Anonymous avatar
Verified Customer
Leeds, AL
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Quick service
Staff was friendly and professional. Service was quick.

PJ
Paula J.
Pinson, AL
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Excellent Service Experience
Ty was very helpful and offered exceptional customer service. He reminded me off all the features of my Sonata and offered to help me if I didn't understand how to use them.

GW
Glenn W.
Birmingham, AL
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Super Service
These guys go above and beyond to do an excellent job of customer service.

DP
Danny P.
Trafford, AL
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Great Service Department
Great Customer Service and very Professional Staff.

HW
Hugh W.
Trussville, AL
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018 Category: Service
Maintenance/recall
Service very helpful and friendly.

TT
Tiara T.
Birmingham, AL
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Oil change
I went in for a oil change on my lunch break, the service was excellent and on a timely matter..... thanks you guys

Anonymous avatar
Verified Customer
Birmingham, AL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
In and out with good service
Friendly, answer all of my questions.

CJ
Comerly J.
Center Point, AL
2013 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/16/2018 Category: Service
Attitude
Rude

HB
Howard B.
Birmingham, AL
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018 Category: Service
Service manager was nice and informative
service was good.

DD
Dawn D.
Adamsville, AL
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Great in and out .back to work.
Good job I was very please with the service. In a timely manager. Thanks a million.

DL
Dakota L.
Birmingham, AL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Phenomenal
I wish i was better than an express advisor like Ty. He was i incredible. One day ill be like him.

MW
Mary W.
Birmingham, AL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Excellent Service Experience
This was my first visit with my 2017 Santa Fe Sport and I could not have asked for a better service experience. Everyone was very nice and went above and beyond to take care of my concerns.
I definitely will return for my next service.

TB
TERESA B.
Birmingham, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Service Department
On March 30, 2018, I visited the service department for the first time with my newly purchased vehicle. I was very impressed with their politeness and efficient service. Kudos to Allen Carroll and all the Service Department Team for a job well done.

ME
Mitchell E.
Indian Springs Village, AL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Fantastic
Friendly staff willing to help in every way they can

ML
Maryann L.
Trussville, AL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Great Service
Personnel were friendly and made me feel they would do what was necessary to give my car the service it needed. I got a call when the car was ready and when I got there to pick it up everything took just a few minutes and I was on my way.

SH
Sandra H.
Gardendale, AL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Service right on time job done quickly .
Service people very nice and on time. The lady who scheduled my appointment was very nice and courteous to me.
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TY M., Service Consultant from Serra Hyundai responded on 04/02/2018

Thank you so much for taking the time to fill out this survey for us!!! We truly appreciate your feedback and look forward to time's to come. From us at Serra Hyundai we hope you have a blessed day!!!
Ty Marxen


Anonymous avatar
Verified Customer
Fairfield, AL
2013 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Satisfield Customer
Love the service i received. I had a catylic converter put in my car and the labor wasnt too long. The price was reasonable.

GH
Gabrielle H.
Pinson, AL
2013 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Very nice
Very nice

JS
Josie S.
Trussville, AL
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Friendly and caring.
Very helpful & friendly.

Displaying Review 1 - 20 of 197 in total