Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

223 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
89% Would Recommend
Latest Review 7 days ago

Reviews


DD
Daniel D.
Odenville, AL
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Above and beyond!!
The service center was awesome and went above and beyond for my vehicle by doing maintenance that they didn’t have to do!!

Verified Customer
Birmingham, AL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great service
Great service. Very professional staff. I been a customer for more than a decade and never had any problem.

Verified Customer
Birmingham, AL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Fast and Friendly
Fast and friendly

SM
Shannon M.
Mountain Brook, AL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Great Customer Service
Service advisor, Ty Marxen, has great customer service skills. He makes sure that the job is done in a timely fashion and it's always done right the first time. I would highly recommend to anyone to get their service done here.

Verified Customer
Birmingham, AL
2014 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/04/2018 Category: Service
Awful service
Already explained the awful service.
WILL R., Service Manager from Serra Hyundai responded on 09/08/2018

Hello my name is Wilfredo Rivera. I am the service manager at Serra Hyundai and I apologize for the inconvenience we may have caused. Feel free to give me a call at 662-202-8591. Thank you and have a blessed day. 


Verified Customer
Trussville, AL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Be patient, you will not be disappointed
We recently had some warranty work done on our 2013 Sonata. The service team could not have been more helpful. I have used the other local dealership in the past, due to convenience, but not again.
Serra consistently provides the

BG
Billy G.
Leeds, AL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
fixed major repair on car.
Solved issue with car and repaired it on first try.

KB
Kathleen B.
Albertville, AL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Awesome
Awesome

WP
Winifred P.
Birmingham, AL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Service was great and Ty and the other person was very polite, courtous, well spoken and respectful. Great job
Over all the service was great
Winifred P

AB
Amanda B.
Quinton, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018 Category: Service
Customer service
Very friendly staff

DC
Derrick C.
Birmingham, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Derrick Cummings
Great customer service. Ty Mathews was excellent

Verified Customer
Kimberly, AL
2017 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Good Service
My experience was very easy. I came for my appointment, they fixed the recall issue and I was in my way.

Verified Customer
Birmingham, AL
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Review
Review

DP
Danny P.
Trafford, AL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Great Service Department
Great Customer Service and Expert Knowledge and Advice from Ty. Thanks. I appreciate it.

Verified Customer
Birmingham, AL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Service
scheduling, locality and customer service

JS
Josie S.
Trussville, AL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Hyundai rocks!
Quick hassle free service.

KW
Keri W.
Birmingham, AL
2011 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Honest and respectable
They seem to be honest and respectable. I have chosen to continue having my car serviced there because of the great service.

Verified Customer
Odenville, AL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Visit
Helpful staff....great service!

MH
Marlie H.
Pell City, AL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great Customer Service
Great customer service, timely service.

PJ
Paula J.
Pinson, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Quick and friendly service
I enjoyed my encounter with the service department. I would recommend them to anyone who owns a Hyundai.

Displaying Review 1 - 20 of 223 in total