They knew my name and my situation when I walked in the door (connection phone conversation with live
person & scheduled time). The transaction at the counter with both dropping off and picking up was efficient. The work was done before the time promised. It was like doing business with people I knew. I will go there again when I need work done on my Pilot.
Tiller always goes beyond a normal level of service to provide a excellent customer experience. A rel
atively new shock absorber got damaged due to a blown tire. A new replacement unit was installed quickly and at no charge due to the warranty with no hassles. I wish all automotive repair shops were as good as Tiller, but they are not. Tiller stands out and is at the top of my list for honest, fairly priced repairs and service.