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CAEL CALDWELL

Assistant Service Manager
Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(350 reviews)
79

Reviews of CAEL CALDWELL

Verified Customer
Orem, UT
2016 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Worst Hyundai service center ever
They didn't do the list of things I asked them to, they were trying to charge $750 in labor costs for 30 minutes of work, and they kept my car for an entire day without notifying me of what was wrong so I was out a vehicle for a full day for no reason. The last time I brought my car was for a tire replacement and they took over 90 minutes to get this done. 90 minutes to change one tire.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 07/27/2018 09:32 AM

Thank you for taking the time to leave us with your response. We really appreciate it. We are sorry to hear that your service was not completed in a timely manner and that you felt the service was so overpriced. We understand how frustrating that is. We will look into the situation and definitely address it in future training. Again, we apologize for any inconvenience we may have caused you. We hope to see you again in the future!

-Shawn Miller (Service Manager) 

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
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