My car has gotten significantly worse since my first review. My 2016 Hyundai Elantra stalls, with no warning, while driving at about 40mph.
My Elantra is back at Atlantic Hyundai.
I am eagerly waiting for a diagnosis, a rental and a fix to my vehicle’s problems.
I was asked to update my review due to receiving help from Atlantic Hyundai’s own, Erika Hernandez. I appreciate the sense of urgency and attention that Ms. Hernandez has given thus far. I am thankful for her help.
My car is unpredictable and dangerous. I want to feel safe driving once again. Hopefully I will have a full resolution soon.
I hope I have the opportunity to update my review again once the problems with my vehicle are completely resolved.
Original Review
02/01/2022
Service Type: Repair
0
Category: Service
What good is a powertrain warranty?
This is the third vehicle I’ve gotten from Atlantic Hyundai. My 2016 Hyundai has a dangerous, intermittent problem where it spontaneously stalls or refuses to excel.
Hyundai service center had my car for a week and a half, changed my oil pump and the problem is still happening.
Several dealers from Atlantic Hyundai tried to get me into a new lease. After they appraised my car I continuously asked “how much will I be given for my car?” and my question was never answered. I was told my car was not worth much because of the problems it was having.
What good is a powertrain warranty when a new lease is the only answer to a malfunction is a new lease?
ERIKA D. from Atlantic Hyundai responded on 02/01/2022 06:02 AM
Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you
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Verified Customer
My Elantra is back at Atlantic Hyundai.
I am eagerly waiting for a diagnosis, a rental and a fix to my vehicle’s problems.
I was asked to update my review due to receiving help from Atlantic Hyundai’s own, Erika Hernandez. I appreciate the sense of urgency and attention that Ms. Hernandez has given thus far. I am thankful for her help.
My car is unpredictable and dangerous. I want to feel safe driving once again. Hopefully I will have a full resolution soon.
I hope I have the opportunity to update my review again once the problems with my vehicle are completely resolved.