ReScore Reviews™ (129)

ReScore
Overall Rating 4.2713145/5Overall Rating 4.2713145/5Overall Rating 4.2713145/5Overall Rating 4.2713145/5rating 4.2713145
Original
Overall Rating 2.0787386/5Overall Rating 2.0787386/5rating 2.0787386rating 2.0787386rating 2.0787386
86% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Carol I. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, fast Professional Service"
Took my Sonata in for it's 15,000 mile check-up, oil change and complimentary car wash ... it was ready within the time frame that was promised ... complimentary bagels and coffee were also a nice touch! ... I like coming to Atlantic Hyundai service, because I know the service will be done the right way ...
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 05:42 PM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service! "
Friendly and courteous service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 03:48 PM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful"
Very helpful guy everything done in time don’t you think I wish they would give me a lenders that I have to call somebody put them out of their way to pick me up the car was in the shop for about five hours my only complaint thank you
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 02:08 PM
DOMINIC K. at Atlantic Hyundai responded on 02/20/2018

Thank you for the great service survey

Dominic Knecht
Service Adviser
Atlantic Hyundai
Jeffrey K. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"3rd service of vehicle"
Everything was fine except the wait time for an oil change, tire rotation and car wash was much longer then i anticipated for express service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:51 PM
Vincent M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service: A W E S O M E!!!!"
Rich Maggio, the service writer was great. He made my appointment proceed without a hitch! I didn't buy my car from Atlantic but I will service it there because of Rich.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/20/2018 05:30 AM
RICHARD M. at Atlantic Hyundai responded on 02/20/2018

V Maggio, thank you for the feedback, you the man! I look forward with working with you in the future!

Thomas P. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
Drop off time was excellent service. Courteous and professional. Thank you! Problems solved!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/19/2018 07:24 PM
DOMINIC K. at Atlantic Hyundai responded on 02/20/2018

Thank you for the great survey return

Dominic Knecht
Service Adviser
Atlantic Hyundai
Verified Customer on 02/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick service "
Service was performed quicker than I expected. No issues with the vehicle after repair
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/19/2018 05:45 PM
Myrtelina R. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Prompt, courteous,professional service is my experience at Atlantic Hyundai and I could not be happier !
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 01:56 PM
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ROBERT D. at Atlantic Hyundai responded on 02/20/2018

THANK YOU SO MUCH !!!!

Geraldine B. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Advisor was great"
Seems to run smoothly
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/19/2018 12:59 PM
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Zaneta A., ADVISOR at Atlantic Hyundai responded on 02/19/2018

GERALDINE,

THANK YOU FOR THE POSITIVE SURVEY !

ATLANTIC HYUNDAI APPRECIATES YOUR BUSINESS

PLEASE CONTINUE TO WORK WITH ZANETA ALINSKA FOR YOUR FUTURE SERVICE NEEDS

Darell M. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Dealer, treating customers like friends and family"
What can I say? My wife and I have owned our Hyundai Santa Fe for close to 3 years now and when it's time for service (oil change) I always volunteer to go to the dealer to have it done. I know it sounds strange but I do enjoy the experience while at the dealer. They get you in fast and out fast. While I wait I enjoy the bagels, coffee and plenty to read and TV to watch. Very comfortable couches to relax on, just a great atmosphere. Oh, and the work is spot on.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 12:40 PM
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Zaneta A., ADVISOR at Atlantic Hyundai responded on 02/19/2018

DARELL,

THANK YOU SO MUCH FOR THE GREAT REVIEW, ATLANTIC HYUNDAI APPRECIATES YOUR BUSINESS! PLEASE CONTINUE TO WORK WITH ZANETA ALINSKA FOR YOUR FUTURE SERVICE NEEDS.

Linda D. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable surroundings"
They go out of the way to make your waiting experience convient for the individual!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/19/2018 06:40 AM
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Zaneta A., ADVISOR at Atlantic Hyundai responded on 02/19/2018

LINDA, 

THANK YOU SO MUCH FOR THE POSITIVE REVIEW.

ATLANTIC HYUNDAI APPRECIATES YOUR BUSINESS.

PLEASE CONTINUE WORK WITH ZANETA ALINSKA FOR YOUR FUTURE SERVICE NEEDS.

Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tome"
Got me in less time
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 05:47 PM
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Zaneta A., ADVISOR at Atlantic Hyundai responded on 02/19/2018

THANK YOU SO MUCH FOR THE POSITIVE REVIEW! ATLANTIC HYUNDAI APPRECIATES YOUR BUSINESS. PLEASE CONTINUE TO WORK WITH ZANETA ALINSKA FOR YOUR FUTURE SERVICE NEEDS.

-ZANETA ALINSKA
SERVICE ADVISOR 
ATLANTIC HYUNDAI

April L. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff has always been so very helpful "
I have been getting my cars serviced here for years and have purchased many of cars along with many members of my family as well the staff has always been very accommodating and understanding to my needs
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 05:19 PM
6cce3a643199b846f1f86d345e2fd3e5?s=28
Zaneta A., ADVISOR at Atlantic Hyundai responded on 02/19/2018

APRIL,

THANK YOU SO MUCH FOR THE POSITIVE REVIEW.

ATLANTIC HYUNDAI APPRECIATES YOUR BUSINESS.

I HOPE YOU HAVE A GREAT WEEK. :)

-ZANETA ALINSKA
ATLANTIC HYUNDAI
SERVICE ADVISOR 

Justin S. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous Staff / Long Wait Time"
No issues or concerns about interactions with the staff however average wait time for oil changes is close to three hours.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/18/2018 08:16 AM
DOMINIC K. at Atlantic Hyundai responded on 02/19/2018

Thank you for the survey return if there's anything I can due to earn a 5 star survey on your next visit just let me know

Dominic Knecht
Service Adviser
Atlantic Hyundai
Verified Customer on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change "
My oil change was handled in a timely manner
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/17/2018 11:21 AM
RICHARD M. at Atlantic Hyundai responded on 02/17/2018

Kerri, thank you for providing feedback on your last service visit. Atlantic Hyundai and myself appreciate your business.

Verified Customer on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professional "
Work done on time and checked for other things that needed to be fixed
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/17/2018 08:05 AM
DOMINIC K. at Atlantic Hyundai responded on 02/17/2018

Thank you for the survey return if there is anything I can do to earn a 5 star survey on your next visit let me know

Dominic Knecht
Service Adviser
Atlantic Hyundai
Lewis S. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's good, organized. "
Thanks for caring for my sweet elantra..
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 06:33 PM
RICHARD M. at Atlantic Hyundai responded on 02/17/2018

Lewis, thank you for providing feedback on your last service visit. Atlantic Hyundai and myself appreciate your visit! - Rich Maggio

Sharon K. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Great Dealership and Service Dept.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 01:59 PM
DOMINIC K. at Atlantic Hyundai responded on 02/17/2018

Thank you for the great service survey!

Dominic Knecht
Service Adviser
Atlantic Hyundai
Verified Customer ReScore Review on 02/19/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"workmanship is excellent"
GOOD MECHANICS AND GREAT CUSTOMER SERVICE
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 12:23 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"need to improve service time"
make sure to bring breakfast,lunch and dinner for a oil change and inspection
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 12:23 PM
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ABIGAIL L. at Atlantic Hyundai responded on 02/16/2018

Good Afternoon,
  
   My name is Abigail. I'm the client care specialist here at Atlantic Hyundai. I read your review and want to apologize about the inconvenience. We value you as a customer and always want your visit to be favorable. I will be reaching out to you very soon to see how we can make things right. 
  

Blasina D. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Driver"
Ok
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/16/2018 01:36 AM
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ROBERT D. at Atlantic Hyundai responded on 02/16/2018

THANK YOU !!!!

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