ReScore Reviews™ (193)
Mr, Norris thank you for taking the time to speak with me today, glad we were able to review the issues and resolve them we will follow up with a rescore thank you for your patients.
Kerri, thank you for your feedback on your recent service visit, We are committed to providing excellent customer service. Once we have this issue resolved we will be in touch to review.
Kerri, thank you for giving us the opportunity to correct this concern. Atlantic Hyundai looks forward to continuing a Great working relationship moving forward for all future service repairs.
Thank you for taking the time to complete our survey. We apologize that your experience with Atlantic Hyundai service was not favorable. We are looking into this matter and will contact you.
Thank you for taking the time to fill out our survey. We apologize about any inconvenience we have caused. We are looking into your repair order and will contact you.
Mr. Fogarty, i am truly sorry for your expierence , i admitedly was overwhelmed on saturday. and should of done a better job of keeping you informed , someone will be reaching out to you on atlantic behalf
John, thank you for taking the time to speak with me today, please accept My apologies for the poor service provided to you on the 3rd. I look forward to working with you on your next service visit please contact me to set up your next visit personally. Thank you for your continued support.
Thank you for taking the time to fill out our survey. We apologize about the inconvenience. We are looking into your repair order and will contact you soon
Thank you for taking the time to fill out our survey. Atlantic Hyundai service apologizes about the amount of time it took to service your vehicle, we offer shuttle services for customers if they drop their vehicle. For your next visit we will provide you with a courtesy vehicle. Thank You
Brandon, i am stunned to see this survey. I care for all my customers including you on your visit. You came to me with a transmission related issue. Our Technician had found an internal transmission failure which we talked about. My care for you as customer was myself reaching out to your extended warranty to seek approval on the repair. To place you into alternative transportation at the time you were with me this way you were not without a vehicle during the repairs. This repair was at zero expense to you and you knew that being told not only from myself but also my superior. I was openly willing to help your needs any way i could but unfortunately its clear from this survey you did not see that. -Rich Maggio
Your survey is under review, thank you.
Angela, thank you for taking the time to speak with me today, Atlantic Hyundai has resolved this issue and will be taking care of the damaged items. It was unfortunate that this happened during your visit to Atlantic Hyundai Service we offer great service to all of our customers and only hope that with this resolution we can once again earn your business.
Deirdre, Thank you so much for taking the time out to fill out our survey and explaining your concerns. We apologize that you were not assisted in a timely manner. I will be giving you a call regarding your visit.
Thank you for your feedback, we will use this information to improve the quality of service we provide. Communication is a key factor in our industry and we regret that we let you down. We are sorry that your experience with our service department was below average. We hope that in the future we can prove to you our dedication to our customers and making sure they are satisfied with our business.
Your survey is under review
Ms, Musa thank you for taking the time to speak to me about the issue you faced during your last service visit. We were able to correct the problem on your second visit but take full responsibility for creating the need for you to return. Please accept our apologizes we look forward to continuing to help you in the future.
When you come in we will arrange a road test with a technician to verify concern before you leaveDominic Knecht
Gerald, thank you for providing feedback. Your survey is under review
Karen, thank you for speaking with me about your recent service visit, I hope we covered all of your concerns during our conversation I am glad to hear that you will continue to work with Rich Maggio for all of your future service needs. Atlantic Hyundai appreciates your business.
Kathryn, thank you for providing feedback. your survey is under review
Good Morning Frances,
My name is Abigail. I'm the Client Care Representative here at Atlantic Hyundai Service. I am very sorry about the inconvenience and the fact that the same situation occured again with your vehicle please give me a call at 631-893-5819.
THANK YOU SO MUCH FOR GIVING ME THE OPPERTUNITY TO MAKE THINGS RIGHT , HAVE A GREAT DAY