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SureCritic / Hyundai Dealer / Haselwood Hyundai / REBECCA HAMMOCK
RH

REBECCA HAMMOCK

Haselwood Hyundai
Overall Rating
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(21 reviews)
30

Reviews of REBECCA HAMMOCK

DW
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David W.
Sequim, WA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Normal Service
Routine service was completed in about an hour. Estimate was up to an hour and a half. Staff were professional and helpful. thank you.
BRETT B. from Haselwood Hyundai responded on 12/10/2021 09:46 AM

Thank you for the wonderful 5 star review! We appreciate it!

Employees worked with
RH
REBECCA HAMMOCK
Verified Customer
Poulsbo, WA
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Yet Another Good Vehicle Maintenance Experience at Haselwood Hyundai
The purpose of this particular visit was to follow-up on a repair need that was first observed during a recent, 120K scheduled service appointment for our Sonata sedan. Repair was easy to schedule, arrival matters were handled quickly, repair was effected in a reasonable amount of time - and effected completely and correctly the first time around.- Site personnel - particularly service consultant - made you feel welcomed and as a valued customer. This is a typical outcome found during the maintenance of our Sonata sedan and Santa Fe SUV at Haselwood Hyundai since early 2011.
BRETT B. from Haselwood Hyundai responded on 12/06/2021 07:28 AM

Thank you for the wonderful 5 star review!

Employees worked with
RH
REBECCA HAMMOCK
RB
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Rick B.
Tahuya, WA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Sad Surprise
Thank you for the great service. Your people were polite and professional at all phases.

However having to replace a battery at 11,139 miles at full price at 13 months tells me Hyundai is using poor products to increase their their profit line. I will share my disappointment to all. Waiting to what goes wrong next.

Rick Brown
BRETT B. from Haselwood Hyundai responded on 11/15/2021 01:52 PM

We appreciate the 5 Star review sir. Our apologies for the issue with the Battery and the warranty from Hyundai. We here in the Service Department hope to be able to continue to service your vehicle and provide you with the best service we can.

Employees worked with
RH
REBECCA HAMMOCK
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