Business Solutions

RW

REGGIE WIGGINS

Overall Rating
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1 review)
20
Send a Message to REGGIE

TB
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Tracy B.
Silver Spring, MD
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
verified customer Verified Customer
10
Category: Service
Rescore? Everything was just fine the first time!
I was perfectly happy with the service I received a couple of weeks ago. The wait time actually worked in my favor, as I was able to get some priority work done. Don’t punish the service manager because of the wait time.

TB
gravatar
Tracy B.
Silver Spring, MD
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
verified customer Verified Customer
10
Category: Service
Rescore? Everything was just fine the first time!
I was perfectly happy with the service I received a couple of weeks ago. The wait time actually worked in my favor, as I was able to get some priority work done. Don’t punish the service manager because of the wait time.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2022
Service Type: Maintenance
9
Category: Service
No worries, all went well!
My vehicle felt rough on the highway, so I stopped at the service center. Turns out it was uneven tire pressure, nothing major. Once that was corrected, and the car got a wash, I was pleased I was only charged for the technician’s time.
MARCUS D. from Pohanka Hyundai responded on 03/17/2022

Thank you for taking the time to provide your feedback. We're glad to hear that we were able to address your vehicle's needs, but it looks like the service could have been performed a bit quicker. You are a valued customer. We will be in contact to discuss the matter further. 

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