We're sorry to hear about your experience, Mark. We understand the frustration of expecting a quick service and experiencing delays. Your time is valuable, and we apologize for causing you to be late back to work. We continuously strive to improve our efficiency and service. We would appreciate another chance to provide you with a more timely and satisfying experience in the future.
We're thrilled to hear that our oil change service was convenient for you and that you appreciated the additional checks on your air filter and windshield wiper fluid. Thank you for the recommendation! We look forward to providing you with top-notch service in the future.
We're truly sorry to hear about your experience, Mark. It's definitely not the impression we aim to leave. We understand the value of trust in a dealership experience, and we take your concerns seriously. Please be assured that we'll investigate this matter thoroughly and take appropriate action. Thank you for bringing this to our attention.
We're thrilled to hear you had such a positive experience with Kevin! It's great to know that he was able to assist you with all your questions and find the perfect car to fit your needs and budget. We're delighted to have earned your recommendation, and we look forward to serving all of your future car needs. Thank you for choosing us!
Hi Mark, Thank you for the stellar review! We're thrilled to hear that Austin and our team at TDS have consistently provided you with top-notch service. Keeping your car in great shape at a reasonable price is what we strive for. We appreciate your business and look forward to seeing you again soon!
Hey Mark! 🌟 Thanks a million for your ace review! We're stoked to hear that you dig our top-notch customer service and friendly vibes. 😊 We're all about bringing the smiles and offering great deals, so we're stoked you're loving it! Can't wait to see you next time! Keep on shining! 🌟
We apologize for the inconvenience you experienced during your recent visit. Your feedback is valuable to us, and we will address the issues you've raised with our team to ensure a better experience for our customers in the future. Thank you for bringing this to our attention. I will call you right now to address this.
Verified CustomerHey Clay! Thanks for the kudos! We're glad we could give you an enjoyable experience, even if we didn't get to splash out on your car. Honesty is our best policy, and we appreciate the recommendation! If you ever change your mind, we'll be here with open wrenches.
Hello Mark, We're sorry to hear about your experience and the communication challenges you faced. We'll definitely look into this to ensure we provide clearer updates in the future. We value your feedback and hope to have another chance to exceed your expectations. Warm regards.
Well, Mark, it sounds like McInerney's mechanics hit all the right notes with you! We're thrilled to hear that their transparent communication and top-notch service struck a chord and left you singing their praises. Here's to many more harmonious experiences on the road ahead!
Dear Mark, Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience and frustration you encountered when bringing in your Bronco for the recall service. It's disappointing to hear that our communication and appointment confirmation process did not meet your expectations. We understand the importance of clear and accurate appointment scheduling, as well as the need for effective communication with our valued customers. We regret any inconvenience caused by the miscommunication and lack of response from our service advisor. Your feedback will be shared with our team to address the issues you've highlighted and improve our appointment management process. Please know that we take your concerns seriously, and we strive to ensure that our customers receive the high level of service they
Hey Mark,Thanks a bunch for choosing Lithia Ford of Boise for your new F150! We're thrilled to hear that Neris, Cristobal, and Dave made your car buying experience swift and painless. We're stoked that you love your new F150 and got a great deal on it. Thanks a ton for recommending us – we really appreciate it! Enjoy the new wheels!Cheers!
We appreciate your feedback, and we're sorry to hear that your experience was just okay. Please know that we take all feedback seriously and use it to continuously improve our services. If there's anything specific that you believe we could do better, please feel free to let us know. Thank you for taking the time to share your thoughts.