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Robert Demmoe

Service Advisor
Robert has been with us for 7 years, and ensures customers get the services their vehicles need on time, and for the best value.
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(17 reviews)
76

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2024
10
Professional, and courteous.
Robert and his team are great. Quick, professional, and courteous service, at a fair price. I will keep coming back.
Mark C. from Demo - Plus/Premium responded on 02/15/2024 08:10 AM

Thank you for sharing your positive experience with us, Robert! We're thrilled to hear that you found our team to be quick, professional, and courteous. Providing quality service at a fair price is our top priority, and we're glad we could meet your expectations. We appreciate your loyalty and we look forward to continuing to serve you in the future.

Employees worked with

MC
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Mark C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2024
1
Super slow, poor communication
They didn't keep me updated, and my car was 3 days late
Mark C. from Demo - Plus/Premium responded on 02/15/2024 08:11 AM

We apologize for any inconvenience you experienced with the lack of updates and the delay in receiving your car. We understand how frustrating that can be, and we appreciate you bringing this to our attention. We take customer feedback seriously and will address this matter with our team to ensure better communication moving forward. We value your business and hope to have the opportunity to serve you again in the future.

Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
10
Reached out and took care of it fast
Awesome response
Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
10
Reached out and took care of it fast
Awesome response

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/07/2024
0
Horrible service
I expected more. Not a great expected and my car was 3 days late.
Mark C. from Demo - Plus/Premium responded on 02/07/2024 09:22 AM

We apologize for any inconvenience caused by the delay in delivering your car. We understand the frustration this may have caused and we are committed to improving our service. If you have any further concerns, please feel free to reach out to us directly.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
10
Great service
Love these guys, have been coming for 10 years.
Mark C. from Demo - Plus/Premium responded on 02/07/2024 09:20 AM

Thank you for your continued loyalty over the past 10 years! We truly appreciate your support and trust in our team. If there's anything else we can do to serve you, please don't hesitate to let us know. Take care and drive safe!

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
10
Awesome fast service
These guys are great. The are the only ones I trust to service my 1955 Chevy.
Mark C. from Demo - Plus/Premium responded on 02/02/2024 11:10 AM

Thank you for your feedback! We're thrilled to hear that you trust us with your 1955 Chevy. It's an honor to be your go-to service provider for your classic vehicle. If you have any questions or need any further assistance, please don't hesitate to reach out.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
10
Awesome service every time
Love this shop, have been coming here for years. Awesome team.
Tim F. from Demo - Plus/Premium responded on 12/18/2023 09:30 AM

Thank you, Mark! We love having you as a customer and appreciate your loyalty over the years. We're thrilled to know that you enjoy shopping with us and that you think highly of our team. We'll continue to do our best to make your experience a positive one!

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2023
10
Great service
Really great experience with TJ, thanks for everything,
Mark C. from Demo - Plus/Premium responded on 12/12/2023 11:18 AM

Thank you Mark for your positive review! We appreciate your feedback and we are glad to hear that you had a great experience with TJ. We will continue to strive to provide the best service to our customers!

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2023
10
Great Service
James and his team have taken care of me for over 10 years, Will definitely come back!
Mark C. from Demo - Plus/Premium responded on 10/05/2023 09:22 AM

Mark, we are so glad to have been able to serve you for the last 10 years. We hope you will continue to rely on us for your needs in the future.

Employees worked with

CN
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Ciara N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2023
0
Terrible Experience
The employees are awful and they do not care about your time or safety.
Michael N. from Demo - Plus/Premium responded on 08/23/2023 11:06 AM

We are deeply sorry to hear that your experience with us was not up to par. Your time and safety are of the utmost importance to us and we will continue to strive for the best customer experience. We value your feedback and will take your comments into consideration.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
10
Great service
Thanks Robert, will continue to come back
Mark C. from Demo - Plus/Premium responded on 06/29/2023 12:20 PM

Thank you, Mark, for your continued loyalty! We strive to provide the most premium experience for our customers and we are so pleased to have you as part of our community.

Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2023
10
Shop did great and took care of my issue!
They really looked out for me!

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2023
10
Shop did great and took care of my issue!
They really looked out for me!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2023
1
Poor customer service
I had an issue with my Nissan Altima. Bill quoted me one price, then charged me almost double. I never said OK to the price difference. I am not very happy as I have been bringing my cars there for over 10 years.
Mark C. from Demo - Plus/Premium responded on 06/21/2023 10:25 AM

Thank you for bringing your cars to us for over 10 years, Mark. We apologize for the confusion in price, and we understand your frustration. We take great pride in our customer satisfaction and want to make sure you are taken care of. Please visit us again soon, and we'll work to make sure you have a better experience.


MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2023
10
Excellent Service
Great shop and a good team of technicians. We always bring our vehicles here.
Mark C. from Demo - Plus/Premium responded on 06/12/2023 10:10 AM

Thank you, Mark, for taking the time to share your positive experience with us! We take great pride in our shop and team of technicians, and we're glad to know we have your continued trust and patronage. We look forward to providing you with excellent service in the future.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2023
10
Quick service with a smile.
Robert and his team always take care of us. Never have to worry about the price or quality of their work. They are always spot on. Will continue getting our vehicles serviced only here.
John W. from Demo - Plus/Premium responded on 06/01/2023 08:56 AM

Mark, we truly appreciate your loyalty. It means a lot to us that you put your trust in us for all your servicing needs. We'll make sure to continue to provide you with the best service possible.

Employees worked with

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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
10
Always awesome, all the time.
I have been bringing my Bronco here for service for 12 years. Rob and his team have always treated me right. Thanks all!

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2023
10
Awesome Team
Bill was great and fixed my 89 Yugo in no time! Love these guys.
Mark C. from Demo - Plus/Premium responded on 05/04/2023 09:16 AM

Thank you for your kind review, Mark! We are so glad to hear that Bill was able to help you out and that you had a great experience with us. We strive to provide the best service possible and are glad that we could do that for you.

John W. from Demo - Plus/Premium responded on 05/08/2023 09:50 AM

Within seven days reviews can be Re scored and SureCritic can post positive reviews to connect service reps to the shop to share the love.  "Bill was great and fixed my 89 Yugo in no time! Love these guys."

Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2023
10
Bob really jumped on it and took care of me.
Thanks for listening!
Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2023
10
Bob really jumped on it and took care of me.
Thanks for listening!

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/11/2023
5
Slow service
Usually these guys are great working on my 1969 Mustang, but this time Bob said the car would be ready at 12:00, but it wasn't available until 5:00.
Mark C. from Demo - Plus/Premium responded on 04/11/2023 08:22 AM

Thank you for your feedback, Mark. We apologize for the delay in getting your car ready. We strive to provide the best service possible and we regret that we did not meet your expectations this time. We will use your feedback to improve our services in the future.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
verified customer Verified Customer
10
Cheaper and faster than the others.
Great work for a great price, and on time. What more can you ask for?
Tim F. from Demo - Plus/Premium responded on 09/22/2021 02:32 PM

Thanks Mark we look forward to seeing you again 

Tim Fiorito
SureCritic Inc
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Displaying all 20 Review
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