We appreciate you taking the time to share your experience, even if it isn't the fairy tale ending we aim for. It's concerning to hear about the unexpected charges and the prolonged wait for the gas savings deal. It sounds like an epic saga of voicemails and emails that would make even the most patient person roll their eyes. Customer service should feel more like a warm hug and less like a game of dodgeball. We’re dedicated to improving our processes and ensuring communication flows as smoothly as possible. Your feedback is invaluable as it helps highlight areas where we can do better. While we can’t go back in time, we genuinely hope your next experience is one that leaves you grinning from ear to ear instead of wanting to throw your hands up.
We appreciate your feedback regarding your recent experience. We understand the frustration caused by the extended wait time despite your appointment, and we take such matters seriously. Your concerns will be addressed to ensure that we maintain the quality service you expect from us. Thank you for bringing this to our attention.
We appreciate your positive feedback regarding our communication and pricing. It is encouraging to know that you are satisfied with our services and intend to return. Your support is valuable to us.
It's fantastic to hear that our spot has become your go-to for so long! We're delighted to be part of your regular routine. Whether it's the food, service, or just the vibe, we appreciate your loyalty and look forward to many more years together. Keep enjoying your visits!
We appreciate you taking the time to share your experience, even if it's not the glowing review we strive for. It sounds like you've been caught in a frustrating limbo with the rear bumper saga, and that's definitely not the kind of service we aim to provide. It's like ordering a pizza and finding out it was delivered to the wrong house—whole lot of waiting for a not-so-satisfying outcome. Your feedback about the lack of communication and follow-up has been noted. It sounds like you've been more patient than most would be, and we can understand your disappointment in not receiving the full refund as promised. Rest assured, your concerns won't get lost in the ether. We hope to resolve this issue soon, so we can restore your faith in us and earn back your business.
Verified CustomerThanks for sharing your experience with us. It's great to hear we had what you were looking for, but we definitely don’t want you to feel like you’ve stepped into a Price Is Right game show with different quotes being thrown at you! We strive for consistency across the board, and your feedback will help us tighten things up. If you have more details, we’d love to hear them. We aim to make every visit smooth sailing.
Verified CustomerHello Mark, Thank you for sharing your experience with us. We're sorry to hear about the mix-up with the radio, but we're glad that Luke was able to assist you diligently and ensure that you received a refund. We appreciate your trust and look forward to the opportunity to exceed your expectations in the future. If you have any further questions or needs, feel free to reach out to our team. Best regards.
Hello Mark,Thank you for the exceptional review! It's delightful to learn that Yasir provided exemplary service, guiding you seamlessly through your vehicle purchase journey. His dedication and genuine care truly stand out, and I'm thrilled to hear that you had an unparalleled experience at Wilsonville Toyota. We appreciate your recommendation and look forward to assisting you with any future automotive needs. Thank you for choosing Wilsonville Toyota.Best regards.
We're sorry to hear about your experience, Mark. We understand the frustration of expecting a quick service and experiencing delays. Your time is valuable, and we apologize for causing you to be late back to work. We continuously strive to improve our efficiency and service. We would appreciate another chance to provide you with a more timely and satisfying experience in the future.
We're thrilled to hear that our oil change service was convenient for you and that you appreciated the additional checks on your air filter and windshield wiper fluid. Thank you for the recommendation! We look forward to providing you with top-notch service in the future.
We're truly sorry to hear about your experience, Mark. It's definitely not the impression we aim to leave. We understand the value of trust in a dealership experience, and we take your concerns seriously. Please be assured that we'll investigate this matter thoroughly and take appropriate action. Thank you for bringing this to our attention.
We're thrilled to hear you had such a positive experience with Kevin! It's great to know that he was able to assist you with all your questions and find the perfect car to fit your needs and budget. We're delighted to have earned your recommendation, and we look forward to serving all of your future car needs. Thank you for choosing us!
Hi Mark, Thank you for the stellar review! We're thrilled to hear that Austin and our team at TDS have consistently provided you with top-notch service. Keeping your car in great shape at a reasonable price is what we strive for. We appreciate your business and look forward to seeing you again soon!
Hey Mark! 🌟 Thanks a million for your ace review! We're stoked to hear that you dig our top-notch customer service and friendly vibes. 😊 We're all about bringing the smiles and offering great deals, so we're stoked you're loving it! Can't wait to see you next time! Keep on shining! 🌟