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THERESA L BAAS

Superior Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(94 reviews)
69

Reviews of THERESA L BAAS

AB
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Anna B.
Talladega, AL
2016 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2021
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
No oil! Ruined my engine!
Did not put oil back in car and ruined my engine. Denied it!!! Asked them to pull cameras and they said they would and then said they didn’t have any in that department! I have video and documentation from another Hyundai dealer verifying my statement… totally unacceptable.
THERESA L B. from Superior Hyundai responded on 10/14/2021 08:33 AM

I apologie we did not achieve our goal of 5 stars. My service manager will be reaching out to you shortly to discuss your concerns 

Employees worked with
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THERESA L BAAS
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