Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

956 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 3.9999975/5Overall Rating 3.9999975/5Overall Rating 3.9999975/5rating 3.9999975rating 3.9999975
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


LT
Lynn T.
Anniston, AL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Superior Hyundai Service-wonderful people and work!
Bought my 2010 Santa Fe from Superior Hyundai, and have always used them for car service. The people are really great to work with! Tim and Tyler, plus all the others are very attentive and have been very honest, keeps me informed about what needs to be done-if any. They make getting my car serviced a good experience! Superior has a great group of people working for them. I highly would recommend them to others.
Tim B., Srvice Manager from Superior Hyundai responded on 04/22/2019

Thank you for your great comments and 5 star review. We always try to be accommodating. We realize your time is as important as ours. If you ever have any questions or concerns please give us a call. Thanks again

Tim Bowden
Service Manager
256.236.7651

RH
Robert H.
Oxford, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Early appointment...no problem
Even with an early appointment, the front staff was waiting and the mechanics were ready to do their stuff. Very friendly group...always a pleasure to have my service done at Superior.
Tim B., Srvice Manager from Superior Hyundai responded on 04/22/2019

Thanks for your great comments and 5 star survey. With a appointment we try our best to stay on time and move you through as quick as possible. If you ever have any questions or concerns please give us a call. Thanks again

Tim Bowden
Service Manager
256.236.7651

TM
Terence M.
Lincoln, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
They are very professional and friendly
I really love Superior Hyundai in Anniston. I have had nothing but great experiences with them since I got my car.
They are prompt and return calls.
Tim B., Srvice Manager from Superior Hyundai responded on 04/18/2019

Thank you for your great comments and 5 star survey. We appreciate you making the drive to have your Sonata serviced here. Thanks again

Tim Bowden
Service Manager
256.236.7651

MH
Michele H.
Oxford, AL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great service
Didn't take long to replace the rear brake pads.
Tim B., Srvice Manager from Superior Hyundai responded on 04/18/2019

Thank you for your great comments and 5 star review. We appreciate you having your Elantra serviced here. Thanks again

Tim Bowden
Service Manager
256.236.7651

JC
John C.
Woodland, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
People was friendly
i enjoyed leaving my car with them and do appreciated them for calling me when it was done
Tim B., Srvice Manager from Superior Hyundai responded on 04/15/2019

Thank you for your great comments and 5 star review. We appreciate you driving from woodland to have your Santa Fe serviced here. Thanks again.

Tim Bowden
Service Manager
256.236.7651

IG
Irene G.
Pell City, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Visit
Waiting times good. Professionalisms good
Tim B., Srvice Manager from Superior Hyundai responded on 04/15/2019

Thank you for your comments and 5 star review. We appreciate you driving from Pell City to have your Sonata serviced here. Thanks again

Tim Bowden
Service Manager
256.236.7651

Verified Customer
Munford, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Very Professional & Great Service
This facility is very professional and I always get great service. This last visit was on a Saturday and there was only one person taking in customers and checking them out. He was running and working as hard as he could and he was doing a great job but he definitely needed someone else there to share the load of customers. The place was full of customers. In my opinion that just wasn't fair to him.
Tim B., Srvice Manager from Superior Hyundai responded on 04/15/2019

Thank you for your great comments and 5 star survey. Our Saturdays are growing and will soon need 2 people. Thank you for noticing his good work. We appreciate you making the drive to have your Elantra serviced here. Thanks again

Tim Bowden
Service Manager
256.236.7651

Verified Customer
Anniston, AL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Friendly People
Everyone is so nice & friendly. They take their time explaining what is wrong with your vehicle.
Tim B., Srvice Manager from Superior Hyundai responded on 04/10/2019

Thank you for your great comments and 5 star review. If there is ever anything you don't fully understand please ask and we will make sure you fully understand before you leave. Thanks again.

Tim Bowden
Service Manager
256.236.7651

JP
John P.
Alexandria, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2019 Category: Service
Oops...
The rating should have been 5 stars -hit the button too fast. These guys and gals are always top notch!
Tim B., Srvice Manager from Superior Hyundai responded on 04/10/2019

Thanks for the great comments and survey. We appreciate you making the drive to have your Sonata serviced here. Thanks again

Tim Bowden
Service Manager
256.236.7651

MC
Martha C.
Wedowee, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Scheduled service
This was my scheduled oil change. I had some additional questions & everything was checked out as requested.
Tim B., Srvice Manager from Superior Hyundai responded on 04/08/2019

Thanks for your great comments and 5 star review. We appreciate you making the drive to have your Santa Fe serviced here. Thanks again.

Tim Bowden
Service Manager
256.236.7651

Verified Customer
Anniston, AL
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Service
N/A
Tim B., Srvice Manager from Superior Hyundai responded on 04/08/2019

Thanks for your survey. We are sorry we failed to reach our goal of 5 stars. Any suggestions to help us reach that last star please let us know. Thanks again.

Tim Bowden
Service Manager
256.236.7651

AA
Adeoye A.
Oxford, AL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Very friendly and prompt with attention to details
Very friendly and prompt with attention to details
Tim B., Srvice Manager from Superior Hyundai responded on 04/08/2019

Thanks for your great coments and 5 star review. We appreciate your business. Thanks again

Tim Bowden
Service Manager
256.236.7651

JS
Jonathan S.
Ohatchee, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Review
Fast service
Tim B., Srvice Manager from Superior Hyundai responded on 04/05/2019

Thanks for your comments and 5 star review. We appreciate your business. Thanks again

Tim Bowden
Service Manager
256.236.7651

SK
Stephen K.
Anniston, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great service
The people are friendly and well informed
Tim B., Srvice Manager from Superior Hyundai responded on 04/05/2019

Thanks for your great comments and 5 star review. it's always good to see you and hear about your latest adventure. See you next time

Tim Bowden
Service Manager
256.236.7651

DE
David E.
Boaz, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Free tires
Service was timely and very courteous.
Tim B., Srvice Manager from Superior Hyundai responded on 04/04/2019

Thank you for your great comments and survey. We appreciate you making the drive to have your Sonata serviced here. Thanks again.

Tim Bowden
Service Manager
256.236.7651

RS
Rebecca S.
Delta, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Excellent Service
Always good service.
Tim B., Srvice Manager from Superior Hyundai responded on 04/04/2019

Thank you for your great comments and 5 star review. We appreciate you making the drive to have your Elantra serviced here. Thanks again

Tim Bowden
Service Manager
256.236.7651

TE
Telida E.
Anniston, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great service and I always feel like me being a customer is important to them.
A+ in my book I’m so glad I have a Hyundai, because of the great service I receive every time ! I can’t wait until my next service is due, and I love the free car wash !
Tim B., Srvice Manager from Superior Hyundai responded on 04/03/2019

Thank you for your great comments and 5 star review. You are important to us. If you ever have any questions or concerns please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651

Verified Customer
Jacksonville, AL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Rating
Serviced & washed Sonata as requested.
Tim B., Srvice Manager from Superior Hyundai responded on 04/03/2019

Thanks for your great comments and 5 star review. We appreciate you making the drive to have your Sonata serviced here. Thanks again

Tim Bowden
Service Manager
256.236.7651

DT
Deborah T.
Munford, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2019 Category: Service
Everyone has been great so far !!
Great service !
Tim B., Srvice Manager from Superior Hyundai responded on 04/02/2019

Thank you for your survey. We apologize for not reaching our goal of 5 stars. Any suggestions to help us reach that last star please give us a call. Thanks again

Tim Bowden
Service Manager
256.236.7651

LW
Lucretia W.
Cropwell, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2019 Category: Service
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Tim B., Srvice Manager from Superior Hyundai responded on 03/30/2019

Thank you for your survey. Sorry we didn't reach our goal of 5 stars. Any suggestions to help us reach that last star please give us a call. Thanks again.

Tim Bowden
Service Manager
256.236.7651