ReScore Reviews™ (7)

ReScore
Overall Rating 4.4285714/5Overall Rating 4.4285714/5Overall Rating 4.4285714/5Overall Rating 4.4285714/5rating 4.4285714
Original
Overall Rating 1.71429/5rating 1.71429rating 1.71429rating 1.71429rating 1.71429
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service for where car was purchased."
Only negative was it took 3 hours for fixing recall and seat movement, but the did offer to take me somewhere.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 11:01 AM
Tim B., Srvice Manager at Superior Hyundai responded on 10/20/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Penn W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sales and service folks always work to have total customer satisfaction, "
Tim Bowden and Marlena Woodard stand out as "stars" in the service department. I recall Micah in sales doing a great job closing the deal for me some time ago. . Keep up the great effort at all of Superior Hyundai.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:31 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/19/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Vicki S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Awesome
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:30 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/19/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Scotty M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free tires for life"
Na
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 09:38 AM
Tim B., Srvice Manager at Superior Hyundai responded on 10/19/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely and efficient service
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:54 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/18/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
SYLVIA B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Friendly Service Department"
Took the car in for an oil change and tire rotate. The car was returned to me washed inside and out. I sure did not expect that, great service. Thank You
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 07:48 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/17/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Charles J. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Service"
Flexible scheduling and friendly, respectful people.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:02 AM
Tim B., Srvice Manager at Superior Hyundai responded on 10/16/2017

Thanks for your great survey and comments. It's always a pleasure when you come in. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Emily C. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another Quick Service"
Service was quick and I was able to go about my day as planned!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 09:43 AM
Tim B., Srvice Manager at Superior Hyundai responded on 10/12/2017

Thanks for your great survey and comments. It's alwayays a pleasure when you come in. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly. Work done in timley mannor."
Thanks for another great job.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/08/2017 03:40 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/09/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
BILLY B. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service and friendly people"
excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/06/2017 06:58 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/09/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
J W. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous, prompt"
Great service, and pleasant atmosphere
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/06/2017 06:47 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/09/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great service and fast!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/06/2017 05:27 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/09/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
John M. on 10/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"30,000 mile inspection"
Nice job thanks
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 02:02 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/09/2017

Thanks for your survey. Sorry we didn't reach our goal of 5 stars. If you have any suggestions that would help us get that last star please don't hesitate to call. Thanks again

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 11:58 AM
Tim B., Srvice Manager at Superior Hyundai responded on 10/06/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Barry T. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
FRIENDLY SERVICE
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 01:20 PM
Tim B., Srvice Manager at Superior Hyundai responded on 10/03/2017

Thanks for your great survey and comments. It's always a pleasure when you come in. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Martha L. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service is always courteous and friendly!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 09/29/2017 02:11 PM
Tim B., Srvice Manager at Superior Hyundai responded on 09/30/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Diane S. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great but cleaning of the was terrible!"
Service was wonderful but car wash was terrible
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 09/28/2017 10:11 AM
Tim B., Srvice Manager at Superior Hyundai responded on 09/30/2017

Thanks for your survey and comments. If you will drop your vehicle off one day I will get it detailed for you to make up for the bad courtsey wash. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Stephanie C. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Went for my first oil change at this location and because there was a recall on my vehicle I received a free oil change. Please tell surprise.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 09/27/2017 06:28 PM
Tim B., Srvice Manager at Superior Hyundai responded on 09/28/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Tim C. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Did the work in a timely manner/ great people
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 09/27/2017 04:02 PM
Tim B., Srvice Manager at Superior Hyundai responded on 09/28/2017

Thanks for your great survey and comments. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Verified Customer on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Always accomodating anxious to do a good job!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/26/2017 11:46 AM
Tim B., Srvice Manager at Superior Hyundai responded on 09/26/2017

Thanks for your great survey and comments. It's always a pleasure when you come in. If you have any questions or concerns please don't hesitate to call. Thanks again.

Tim Bowden
Service Manager
256.236.7651
Displaying Review 1 - 20 of 455 in total