I have been dealing with Baileys for a few years now the first place I took my car after dealing with
the dealer and the dealer let me down I was very pleased with their service and professional attitude
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This is the best auto repair shop I’ve ever went to hands down! They worked me in same day for an ele
ctrical issue that the dealership or other repair shops could not diagnose and fixed it within an hour. I recommend Best Auto to anyone in the Charlotte area and they definitely will be servicing any vehicle I own. The customer service was amazing also from the employee up front to the mechanics in the back!
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Max is a very honest with his estimation and always willing to let me in the back to have a look and
explain at what the problem is and what he is going to fix it.
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I have been using, and have known Eddie Mac for quite a few years and have always been happy with th
e service. Eddie is a no BS mechanic and will give you an honest answer. His work is good and have never had any complaints with the quality of his service. I will continue to use him as my needs arise.
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Took good care of my young driver. Helped her through an anxious situation (her first flat tire/tire
replacement). Explained everything to her plainly and were very understanding and helpful.
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