Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

(613 Reviews)

100% Would Recommend
Latest Review 9 days ago

Reviews


DT
David T.
North Carolina
Hyundai Entourage
Verified Customer
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12/07/2019 Category: Service
David said they were quick, cheap, and did the job very well.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Harrisburg, NC
Chevrolet Suburban
Verified Customer
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12/05/2019
Trustworthy time and again
I know I can trust you when you tell me something needs to be repaired. If it can wait, y’all have always been honest about that. I so appreciate that.

YO
Yvette O.
Concord, NC
Ford Explorer
Verified Customer
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12/05/2019
Gold Star Heros
Tuesday morning, I had a sort of emergency with the car come up...the driver's side window's motor had died and it's winter. I called and these folks are so amazingly wonderful! They squeezed my vehicle into the already heavily booked day and fixed it! These are the ONLY people I trust to fix any vehicle I will ever own.

JB
Justice B.
Harrisburg, NC
Nissan Maxima
Verified Customer
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12/04/2019
Great Customer Service
Every time I go to My Honest Mechanic I always receive great customer service!

JM
Julie M.
Spencer, NC
Kia Niro
Verified Customer
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12/03/2019 Category: Service
Julie said this business is very good and very convenient. They help her whenever she needs help and gets done whatever she needs done.
This review was collected via phone interview by Customer Research Inc.

MW
Marilyn W.
Harrisburg, NC
Honda Accord Sdn
Verified Customer
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11/26/2019
Taylor makes the place Great!!!
Taylor makes the place Great!!!

KM
Kevin M.
Concord, NC
Ford Explorer
Verified Customer
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11/24/2019
It's the real deal
Brandon, the owner, works with you and tries to find an inexpensive solution. He will tell you that. When we brought our vehicle in to get fixed he said this could work but it may not. That's what I like. Just be honest, do your best, have great integrity, and treat your customers right. That's what Brandon represents; truth, integrity, and care. My cars are now only maintenanced by Brandon's team.

RB
Randy B.
Charlotte, NC
Toyota Highlander
Verified Customer
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11/12/2019
Relationship Is Important
I realize that everyone has choices when it comes to were you have your vehicle maintained. I am happy to say that I made a positive decision when I became a more than a customer with this company. Since the start we have built what I call a relationship of trust. Example, I had not made an appointment for an oil change, however I just called and asked if they could work me in on a Monday, one of the busiest days in their week. They could have informed me that it was all booked for that day, however instead they asked if I could be there by 11 am and I did. This type of service makes me feel like I am important to them, that we have built a relationship of trust. In this world today that means so much. All I can do is recommend that you give them an opportunity to build that relationship with you.

JM
John M.
Concord, NC
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
John said they are a great group of people, they know what they are doing, and the name is a good description of what they do.
This review was collected via phone interview by Customer Research Inc.

JA
Jon A.
Concord, NC
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Jon said they are always super knowledgeable about the problem , are cost effective and get the job done.
This review was collected via phone interview by Customer Research Inc.

SH
Shane H.
Harrisburg, NC
Honda Crosstour
Verified Customer
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11/04/2019
Very Reasonable Prices, Honest & Friendly Staff & Fast Service
Not much more you can ask for! I have now brought 3 of my vehicles here and have not been disappointed. Brandon and his staff will be honest and fair about what you need done and the cost. I would highly recommend. Oh, and one of their service guys is a Jeep Specialist of sorts so it is perfect b/c one of my vehicles is a Jeep.

PA
Price A.
Concord, NC
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Price said this business is great. The employee told him what was going on and what the cost would be. The employees made him feel like he was home and with family.
This review was collected via phone interview by Customer Research Inc.

JE
Jan E.
Harrisburg, NC
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Jan said the staff are great, extremely reasonable, honest and efficient.
This review was collected via phone interview by Customer Research Inc.

DA
Danny A.
Concord, NC
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2019
Feeling not going to get robbed
Took my 06 titan and dropped off the night before to have the o2sensor code , and oil and they found my actuator was bad that controls the a/c / heat doors at the floor
So me and wife decided too fix it to
When we got the bill the wife payed it
We picked up truck when got off work
So it's nice that I get truck and not miss time from work

JR
Justin R.
Davidson, NC
Chrysler 300
Verified Customer
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10/14/2019 Category: Service
Spoke with Brittney. She said the staff was able to get the vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JR
Justin R.
Davidson, NC
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Spoke with Brittney. She said the staff was able to get the vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Charlotte, NC
Toyota Avalon
Verified Customer
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10/11/2019 Category: Service
James said he can't beat their prices. They are top shelf. They did what they said they would do He will be coming back. His other vehicle is past its warranty at the other place. So he will be bringing that vehicle in now, too. James has put his faith in them. They save him money and he brings them business. He will be using them from now on..
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
North Carolina
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Jeff said that they did the work in a timely fashion. They completed the service but still helped save him some money.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Concord, NC
Pontiac G6
Verified Customer
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10/05/2019
Trustworthy mechanics/service manager's great attitude
Thank you guys for the quick and professional service. I feel that you provide a level of security for me and my car. Others do not make me feel that way. Having you guys there takes the pressure of keeping my car in working order.
Thanks so much
Mike and Phyllis Remkus

ES
Eric S.
Concord, NC
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Eric said the business provided really good service and they were also honest.
This review was collected via phone interview by Customer Research Inc.

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