Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

505 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


BG
Bryce G.
North Carolina
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Bryce said she was very impressed with the way she was treated and how kind everyone was. The mechanic took the time to explain things to her and that was nice. The prices were reasonable as well.
This review was collected via phone interview by Customer Research Inc.

HA
Hussain A.
North Carolina
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Hussain said his experience was really great. The person was quick, accurate and after the work, the person followed up with him.
This review was collected via phone interview by Customer Research Inc.

RR
Rob R.
North Carolina
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Rob said they did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

DD
Dino D.
North Carolina
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Dino said although the business' staff took longer than he anticipated, it was outstanding customer service and he was taken care of. Dee Dee, at the front desk is always fantastic, kind and courteous. The employees get him in, in a timely manner. He has already recommended this facility.
This review was collected via phone interview by Customer Research Inc.

MM
Marcie M.
North Carolina
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Marcie said the business's service was polite, efficient and they did a great job.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
North Carolina
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mike said this business did a good job. It took them longer than it should have because of complications but they kept him well advised.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Charlotte, NC
Mitsubishi Montero
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
David said the service was good. The employees were unable to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

DA
Danny A.
Concord, NC
Nissan Frontier 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Danny said he has gone there before and needed an honest opinion on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PH
Phil H.
Concord, NC
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Phil said they do good work for a good price.
This review was collected via phone interview by Customer Research Inc.

RC
Ronald C.
North Carolina
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Ronald said he's always been pleased with the staff's service. He's glad to have an honest mechanic.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
North Carolina
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Paul said this business provides great service. The staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

SH
Sylvia H.
Charlotte, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Customer Service and The Environment
In this day and age of customer reviews and company feedback we can respond quickly and just say yes service was great or no if it was not. However I want to take this opportunity to share my comments. From my first customer experience to my most recent and all in between I have found this company living and providing service which is exactly as it's name implies. DD, what would they do without you. I had a vehicle crisis recently with one of our company vehicles, she was able to fit me in and quickly get me on my way. The environment and atmosphere is comfortable and it makes you want to come back and tell others. My Honest Mechanic you get my vote as Charlotte's #1 in service, quality and customer commitment.

MY
Marcus Y.
Charlotte, NC
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Marcus said he's been going to the business for a while and they've always done a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
North Carolina
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Richard said the service the staff provided was on time. The price was right ,and they were congenial and helpful.
This review was collected via phone interview by Customer Research Inc.

EP
Earline P.
North Carolina
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Earline said they were very honest and it was a nice family atmosphere. They are very personable and the business has fair pricing.
This review was collected via phone interview by Customer Research Inc.

SI
Solomon I.
Concord, NC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Solomon said the facility was ready for him at his appointment time and finished the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EA
Erik A.
Harrisburg, NC
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Erik said he has a great relationship with the service mechanics.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Charlotte, NC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
John said the staff at the business are great and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
North Carolina
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ryan said the business did a great job and they were also easy to work with.
This review was collected via phone interview by Customer Research Inc.

MD
Melanie D.
Concord, NC
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Melanie said they are great to work with and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 505 in total