"First Time Customer -1st Impression review "
This was my first time bringing in my vehicle to My Honest Mechanic but 1st impression is everything . Brandon was at the front desk and assisted me with targeting the issue with my vehicle - he even drove around the block with me to determine the noise prior to scheduling an appointment! He then stated a quote for the service and ordered the part ,so that when I arrived the next morning , they were ready to go . Service took about 2 hours and he explained the issue and resolved it at the the quote cost that he provided . Upon researching the part and average labor costs, for my luxury vehicle I must say that it was a good deal. Great first impression for an auto mechanic , and I was not made to feel uncomfortable or unwelcome as a female or minority .