Bailey Brothers Automotive

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

289 Reviews

97% Would Recommend
Latest Review over 2 years ago

Reviews


CT
Caleb T.
Charlotte, NC
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Caleb said the business is great. They are more than pleasant, and go above and beyond. Everything is reasonable.
This review was collected via phone interview by Customer Research Inc.

OB
Odell B.
North Carolina
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Odell said he was given excellent service. He said they were able to save him some money.
This review was collected via phone interview by Customer Research Inc.

JC
Joy C.
North Carolina
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Joy said the employees at this business are very well mannered good folks. She stated they did a great job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

TG
Travis G.
North Carolina
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Travis said the business is easy to work with, the service was timely and the employees were friendly.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Charlotte, NC
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Richard said the business always does a good job. They are personable, professional, thorough and he would recommend their service.
This review was collected via phone interview by Customer Research Inc.

NM
Nate M.
Charlotte, NC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2016 Category: Service
Nate said the business got his vehicle in for servicing rather quickly. He only had to wait for an hour for a brake job. The staff was very accommodating.
This review was collected via phone interview by Customer Research Inc.

CM
Cassandra M.
Milton, FL
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016 Category: Service
Cassandra said service was good and the employees were patient.
This review was collected via phone interview by Customer Research Inc.

JL
Jimmy L.
North Carolina
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Jimmy said the service was pretty good and the employees were nice.
This review was collected via phone interview by Customer Research Inc.

MG
Melinda G.
Charlotte, NC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016
The concern they show for the customer
I have been dealing with Baileys for a few years now the first place I took my car after dealing with the dealer and the dealer let me down I was very pleased with their service and professional attitude

HP
Howard P.
Bolivia, NC
Mercedes-Benz E320
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2016 Category: Service
Howard said the personnel of this business promised his vehicle in 1 hour but they took 2 hours to finish the service.
This review was collected via phone interview by Customer Research Inc.

YS
Yolanda S.
Charlotte, NC
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016 Category: Service
Yolanda said the business did not do any work on the vehicle until after they had talked with her. There were multiple service items needing to be replaced and some of them were not necessary at the time of the service.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Charlotte, NC
Mazda Protege5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016
Efficient affordable service
Never disappointed.

DS
Debbie S.
Charlotte, NC
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2016 Category: Service
Debbie said this business had her vehicle for over a week and it seemed such an extraordinary long time. This was not the business fault they were just having difficulty getting the parts delivered each day. Overall her vehicle is great and she would recommend this business for service to friends.
This review was collected via phone interview by Customer Research Inc.

DP
Dorothy P.
Charlotte, NC
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Dorothy said the business does what she asks them to do.
This review was collected via phone interview by Customer Research Inc.

JB
Jadore B.
Charlotte, NC
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Jadore said this business is fast, friendly and efficient and she definitely will return.
This review was collected via phone interview by Customer Research Inc.

PA
Parvez A.
North Carolina
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Parvez said he had a discount coupon for the business and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

LK
Louise K.
Charlotte, NC
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Louise said the business is great.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Charlotte, NC
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2016 Category: Service
Tom said he was pleased with the service he received from this business.
This review was collected via phone interview by Customer Research Inc.

SH
Shayla H.
Charlotte, NC
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2016 Category: Service
Shayla said this business was good.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Charlotte, NC
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2016 Category: Service
Michael said the service was pretty good at the business, although it took awhile to be completed.
This review was collected via phone interview by Customer Research Inc.