I submitted an appointment request on Friday and was scheduled for the following week. The check-in p
rocess was smooth, and the front office lady I spoke with listened to my concerns and took detailed notes. I dropped off my car at 8:30 AM and received a call around 1:30 PM letting me know it was ready for pickup.
I had requested an engine coolant replacement based on my manufacturer's maintenance schedule, but after inspecting it, they told me it was still in good condition—so I appreciated not being upsold on something unnecessary. I did have the oil changed and the A/C serviced, both at a reasonable price.
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I have been going to Martin Automotive since they opened 2 1/2 years ago. I always get the best servi
ce and have never felt more confident that I am getting the best advice on all of my vehicles.
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Our family needed to let a family friend borrow a car for a week or two because hers had been involve
d in a collision. Before I let her borrow the car, I wanted to make sure that everything was OK, so I dropped it off at #MyCarDoc and asked for an inspection.
The fantastic team at The Clinic went through the vehicle, made some recommendations, and performed the services that I approved right away. My friend was able to pick up the vehicle at My Car Doc the next day!
I loved having the digital inspection so that I could see what wrong and recommended and then make my own decisions about what to do.
Their clear and easy communication not only made the whole process very easy and #convenient, it was very clear and #trustworthy! Love having an honest shop that I can trust!
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Ad always, Raymonds does a quality service at fair prices and the employees are always top nothch. Se
ems today that customers service is a rarity....not at Raymonds. Always willing t work with/for the customer. And, of course, the work done is bar none.
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Fabulous service, great communication. Fair price.
From the moment of drop off to pick up it was a great experience. Been to a few auto shops and have h
ad terrible experiences with lack of communication and knowledge . First time at K and K . Il definitely be back . Good communication, knowledgeable, fair price . Very pleased .
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5841 Thunderbird Rd
Suite 3
Indianapolis, IN 46236
3.8
(13 Reviews)
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