Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

492 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


GS
GERI S.
Westfield, IN
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Quality and Dependable Service
I appreciate the honest and professional service every time I have my car repaired at Downtown Car Care Center. I have had great experience and results when I have my cars serviced by them. I highly recommend them.

JP
James P.
Indianapolis, IN
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
James said the facility was conveniently located. The staff did a great job and provided service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DS
Denise S.
Indianapolis, IN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Denise said, this business is very convenient for her and they do quality work and the staff is wonderful.
This review was collected via phone interview by Customer Research Inc.

EB
Erika B.
Indianapolis, IN
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Erika said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
Joey H.
Indiana
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Joey said they were quick and effective.
This review was collected via phone interview by Customer Research Inc.

JH
Justin H.
Indianapolis, IN
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Justin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EH
Elizabeth H.
Indiana
BMW 4 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Elizabeth said the business was friendly, personable, things were done on time, and the location is convenient.
This review was collected via phone interview by Customer Research Inc.

BM
Brittany M.
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Great job!
I chose to get an oil change from Downtown Car Care Center for the ease of scheduling an appointment online and their valet service. They had a coupon on their website so that was an extra perk. Both employees I interacted with were very nice and, from what I can tell, they did a great job. I'll definitely be back!

ML
Mick L.
Beech Grove, IN
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Mick said this business always treats him right. The staff is honest and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Indianapolis, IN
Honda Civic Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Daniel said he had an appointment at 8am and his vehicle was not ready until 4 hours later and he had only gotten an oil change. The price wasn't super great. He would not recommend this business for service because the oil change took longer than he thought.
This review was collected via phone interview by Customer Research Inc.

EZ
Erika Z.
Indianapolis, IN
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Erika said the business has a very friendly staff. The employees explained a lot. She stated she feels she has a good understanding of what is going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JJ
Jared J.
Indianapolis, IN
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018 Category: Service
Jared said everything was great, except the price.
This review was collected via phone interview by Customer Research Inc.

KM
Kristie M.
Indianapolis, IN
INFINITI QX60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kristie said this is a really good business and the provide good service.
This review was collected via phone interview by Customer Research Inc.

SW
Stephen W.
Indianapolis, IN
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Spoke with Stephen's wife. She said the facility could not get to her vehicle until the next day.
This review was collected via phone interview by Customer Research Inc.

DS
Danielle S.
Indianapolis, IN
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Danielle said the business was really helpful, friendly, and they also provided quick service.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Indianapolis, IN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
John said that everything was perfect, he had no problems or issues and they were done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

DW
Debbie W.
Indianapolis, IN
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Debbie said she appreciated the staff dropping everything to get her in. They did a great job.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Indianapolis, IN
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Daniel said the business was very helpful and the prices were great. He also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

SJ
Sydney J.
Monticello, IN
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Sydney said that the staff at the facility were super kind and helpful, explained things to her in a way that she understood them and were flexible with her time table. They made sure she had her vehicle back by the end of the day.
This review was collected via phone interview by Customer Research Inc.

CS
Christan S.
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Downtown Car Care Center is the best in town!
Bobby and Kathy always take such great care of us, and are always available to work around our schedule. It's nice to know they are there.

Displaying Review 1 - 20 of 492 in total