Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

100 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


GR
German R.
Escondido, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
German said staff was honest, straight forward, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

BA
Bandong A.
San Marcos, CA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Spoke with Terry. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

FN
Fred N.
California
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Metra. She said she dropped off her vehicle at this business and everything was done to her satisfaction within the day.
This review was collected via phone interview by Customer Research Inc.

VG
Vinny G.
Vista, CA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Vinny said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Skyler B.
California
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Skyler said the service was easy. He did not have to make an appointment or wait for service.
This review was collected via phone interview by Customer Research Inc.

CD
Cole D.
San Marcos, CA
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Cole said he has used this facility for several years and Randy always does a great job. He trusts Randy to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

GT
Gayle T.
Escondido, CA
Saturn LW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Gayle said she was able to have her vehicle serviced in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BF
Brennan F.
Escondido, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Brennan said the service he received was very good.
This review was collected via phone interview by Customer Research Inc.

LO
Leo O.
California
Ford Transit Connect
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Leo said the experience was awesome. They repaired everything that was wrong and even what was not.
This review was collected via phone interview by Customer Research Inc.

GC
Gillian C.
California
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Gillian said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Escondido, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Referred, first time, very pleased
Very pleased with the service and attention to detail. Short notice maintenance visit was no problem . Gave me useful information for what to expect on future higher mileage appointments. I will return and feel this is an honest business and won’t make you fix or replace things that don’t need to be.. thank you!

TS
Timothy S.
Escondido, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Timothy said the staff were professional and polite.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Escondido, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Steve said he is happy with the good, prompt service he has received.
This review was collected via phone interview by Customer Research Inc.

MH
MARY ELLEN H.
Escondido, CA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Excellent auto shop!!
This is a great place to take your car for repairs and maintenance. Ben, the owner, is honest, dependable, and his mechanics are the best. He only does what you need, not trying to upsell anything you don't need. He's fast and courteous.

LH
Len H.
California
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Spoke with Tina. She said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Escondido, CA
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
David said the staff was honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

AC
Alicelynn C.
California
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Alicelynn said the business was quick to get her in and to take care of the service. She has never had an issue with everything and the business is very honest.
This review was collected via phone interview by Customer Research Inc.

TB
TERRY B.
Escondido, CA
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Honest and excellent auto repair shop!
I have taken several cars to Ben for repair over the last few years and I always come away completely satisfied. He only recommends service that is needed and his rates are very reasonable.
Ben N. from #1 Stop Shop responded on 04/26/2018

Dear Terry Brown
It has been pleasure serving you! We appreciate your business, and your satisfaction is always our top priority.
 Thank you Indeed.
Behzad Nassery (Ben )


EC
Endersen C.
CA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Endersen said she was completely satisfied with her visit. The staff were super helpful and honest.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Escondido, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
James said they did the job, they did it well and they're expedient. They identified other problems and they do good work. They are honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.