Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 233 Reviews )

98% Would Recommend
Latest Review 5 days ago

Reviews


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Emily E.
Escondido, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Emily said that the service was great overall and very efficient.
This review was collected via phone interview by Customer Research Inc.

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Christopher H.
Escondido, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Christopher said that they worked with him and were polite. They didn't try to scam him. He will be going back.
This review was collected via phone interview by Customer Research Inc.

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Lisa S.
Vista, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Lisa said the staff are honest and reliable.
This review was collected via phone interview by Customer Research Inc.

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Cindy H.
Valley Center, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Cindy said she dealt with this facility before, the mechanic is good and does good work.
This review was collected via phone interview by Customer Research Inc.

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TERESA A.
Escondido, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Great honest service!!
Ben was great, and trustworthy!!

AC
ALICELYNN C.
Escondido, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Best ever!
Just had 75,000 check on car, and again was SO happy with Ben's service! He is reliable, knowledgeable, efficient and a pleasure to know. Feel so blessed to have his shop in our community.

DC
DEAN C.
San Diego, CA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Oil pan gasket replacement and oil change.
Another great service by Ben and his shop. I drive thirty minutes each way across town for them to work on my cars. I trust One Stop Shop with my cars. They are quick and reliable. I appreciate them very much!

MB
Marty and Debbie B.
San Diego, CA
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10/14/2019
Maintenance -'Check Engine light
Check engine light came on while driving down the highway. Called #1 Stop Shop, our trusted auto repair shop. Ben told us to bring vehicle right over. Within 5 minutes Ben identified the problem (air sensor failure) and gave us an estimate for the repair. Three hours later repairs were complete. Here's the kicker. The actual repair cost was well under the original estimate! Only an honest mechanic/business does that. AND it's not the first time. We have one car under warranty and one not. #1 Stop Shop does all our repairs and routine maintenance (including oil changes) on both.

Thank you Ben and team for being honest, fair, and always providing excellent customer service.

DC
DEAN C.
San Diego, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Oil change
Ben and company always takes care of me from oil changes to major repairs. I drive and half hour away because I trust them. Thank you for taking care of my cars.

TL
Tuehxun L.
San Diego, CA
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Tuehxun said the owner, Dennis, is super nice, friendly, makes him feel comfortable and he knows that he always gives the best price.
This review was collected via phone interview by Customer Research Inc.

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Jonathan G.
Vista, CA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2019 Category: Service
Jonathan said the service was very timely and quick. The staff were very informative on what was wrong and kept him up to date.
This review was collected via phone interview by Customer Research Inc.

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Tanner A.
California
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Tanner said that they have taken good care of his vehicle. They are personable and not trying to pull a fast one like some other places. They get him in and out quickly and do an awesome job.
This review was collected via phone interview by Customer Research Inc.

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Mike M.
San Diego, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Mike said he has dealt with the business for a long time. They have an honest and good mechanic.
This review was collected via phone interview by Customer Research Inc.

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BENSON R.
Vista, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Break job and wheel alignment
Went in for a wheel alignment and rear break job. Price is competitive and work was delivered on time. I think Ben is my go to mechanic now.

KT
Kyle T.
California
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Kyle said that the customer service was good, the work is good and the staff is honest.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICIA M.
Escondido, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Great Service
Car is running great!

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Courtney H.
California
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Courtney said that they are great.
This review was collected via phone interview by Customer Research Inc.

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ROBERT C.
San Diego, CA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Great quality service
Have been using Ben's service for 20+ years. Quality and cost have kept me returning.

HH
Henry H.
Escondido, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Henry said he has been using this business for 20 years.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Marcos, CA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Honest - Reliable - Legendary Service
Tucked inside the heart of Auto Parkway, you'll find this little gem of an auto shop. Ben the owner is knowledge, professional and backed by an amazing team. These guys are always quick, informative and my wallet never feels like it was gouged when I leave. Ben talks fast, so follow along- because he knows what he's doing, it's his job. A trustworthy mechanic- those are hard to find! Skip making an appt with the dealership and support family owned businesses such as this one.
-Sarah C.