ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 2 days ago
Derek E. on 04/23/2018
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Derek said he does not have any issues with the service that he received at the business.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 04/21/2018
Review Created: 04/23/2018
This review was collected via phone interview by Customer Research Inc.
anita m. on 04/21/2018
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"I love the honesty here."
I love how honest the mechanic Bobby is. He stands behind his work. I felt comfortable being a woman with a car problem for the first time knowing I wouldn't get ripped off. You have my business for as long as I have a car. Very satisfied customer
Vehicle: Mitsubishi Galant
Service Date: 04/19/2018
Review Created: 04/21/2018 03:22 AM
Sandra A. on 04/21/2018
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Sandra said she liked the way the business fixed her vehicle.
Vehicle: Dodge Dart
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Clyde C. on 04/20/2018
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Clyde said this business provided great customer service. The work was done in a timely manner.
Vehicle: BMW 3 Series
Category: Service
Service Date: 03/23/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Tiffanie R. on 04/14/2018
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Tiffanie said the employees repaired her vehicle.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/21/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
Larry H. on 04/13/2018
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"Personnel and quality of service provided."
Qualified technicians and reasonable prices!!!
Vehicle: Hyundai Genesis Coupe
Service Date: 03/28/2018
Review Created: 04/13/2018 09:25 PM
Moe D. on 03/14/2018
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Moe said that he had no problems. The vehicle is running well and the business did a good job.
Vehicle: Ram 1500
Category: Service
Service Date: 03/02/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Morgan W. on 03/10/2018
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Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Rip offs sold me a expedition with leins on it and wont get me the title lied about everything"
i paid $2800.00 cash for there 2000 expedition Dec 15th and they said the filed for the tag and title but lied they gave me a 45 day temp tag and said they applied for the tag and title and the day the temp tag expired i called my tag office and no tag or title were ever filed for my vehical.
i call 5 star auto and they said oh were doing this now after 45 days
i was able to go get my tag and the tag office said i was overcharged by $77.00 in taxes.
after waiting 3 month no title came and my tag office said the reason is there is a lien on it.
they sold me a vehical without a clear title FRAUD i called them any the lied to me again said oh we just did the title for today after more day my tag office said no title has be applied yet ANOTHER LIE
now 5 star wont call me or do anything I guess next step is to file charges against them for fraud
WARNING DO BUY A CAR FROM THEM THERE DISHONEST
no title and this vehical is junk it will only drive a few miles and then i have to limp home and this vehical has been botched up
it has a smaller different motor that hardly runs , the air ride suspention has been removed in the rear and front air lines were cut , the front end is bad , catalytic converters are bad , major electrical problems and the wont fix it like they say they would and no title .
there nothing more than liars and crooks
Service Date: 03/01/2018
Review Created: 03/10/2018 08:20 PM
Patrick K. on 03/06/2018
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Patrick said he's always gotten excellent service at this business. The person who helped him is a good guy.
Vehicle: Acura MDX
Category: Service
Service Date: 02/28/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Anita L. on 03/01/2018
Verified badge inactive Verified
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"Anita Littlejohn, Conyers Ga"
I have to say that they will definitely work with you. I did have to take my car back a couple of time, but they rectified the situation. they also gave me complimentary service for my inconvenience. I will definitely be coming back to them.
Service Date: 01/11/2018
Review Created: 03/01/2018 04:54 AM
Melvin s. on 02/26/2018
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"Good service and major discounts."
Had to get brakes done. Had a deal for 99.95. Had some additional work done and they gave me a deal. Gonna recommend to friends.
Vehicle: Ford F-150
Service Date: 02/23/2018
Review Created: 02/26/2018 05:27 PM
Desha M. on 02/25/2018
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"Service on my car"
It was a great visit. Bobby and his crew are great service guys. I appreciate them getting my car ready for me, explaining the problems, fixing it, getting to the point, and being honest. They have a great payment plan that can work for your conveniences. they also have some great cars for sale on their lot. If you are looking for good customer service from your mechanic this the place you want to go. They have great prices.
Mrs. McWilliams
Vehicle: Ford Fiesta
Service Date: 02/24/2018
Review Created: 02/25/2018 05:15 PM
Carlos M. on 02/15/2018
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Carlos said the experience was good.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 02/14/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Charles B. on 02/15/2018
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Charles said they were good and he got it done cheaply.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/14/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Willie W. on 02/14/2018
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Willie said this business is awesome. The mechanic that worked on his vehicle was amazing. He had been told by several places that his vehicle couldn't be repaired and this business repaired it for a low price. This business saved him a lot of money. The business owners are really great people.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 02/10/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Victor A. on 02/10/2018
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"5 Starr Auto is the best"
I cannot stress enough about how great this company is. The whole staff is very knowledgeable and kind. They went above and beyond for us. We will be bringing all of our vehicles to be serviced by them when needed. Thank you 5 Starr Auto!
Vehicle: Cadillac Escalade
Service Date: 02/09/2018
Review Created: 02/10/2018 04:42 PM
Garvin B. on 02/07/2018
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Garvin said this is where he will be doing business from now on.
Vehicle: Audi A6
Category: Service
Service Date: 02/06/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Kristian B. on 01/31/2018
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"Good/Fast service!!!"
My experience with five starr was awesome!! Even tho it was friday evening when i needed a starter put in my car, they came and towed my car to the shop, and then did the labor right when i got there!!! The customer service was great!! Bobby, black mike, michelle, and keith rock!!!!!
Vehicle: Hyundai Sonata
Service Date: 01/31/2018
Review Created: 01/31/2018 08:19 PM
S.E. D. on 01/26/2018
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"Very Satisfied "
Appreciated the quick service late in the day to replace a tail light bulb. Received excellent customer service.
Vehicle: Lexus ES 300
Service Date: 01/23/2018
Review Created: 01/26/2018 07:52 PM
liban y. on 01/23/2018
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"Excellent service department. "
Excellent customer service, very reasonable pricing for labor and parts.
Vehicle: Acura MDX
Service Date: 01/23/2018
Review Created: 01/23/2018 09:50 PM
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