Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

577 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


MS
Mike S.
Snellville, GA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Mike said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

NK
Nick K.
Lawrenceville, GA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Nick said, this business is dependable. They are great people and do good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AB
AnnMarie B.
Snellville, GA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Gary very help full the way he explain the problem about my car
Gary explain very well about my car what was the problem

PG
Patrick G.
Loganville, GA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Patrick said the person he dealt with was very nice.
This review was collected via phone interview by Customer Research Inc.

EB
Earl B.
Stone Mountain, GA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Earl said he has been going to this business for a long time. They do a good job. They are the only ones he trusts.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Snellville, GA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Andrew said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Johnson J.
Loganville, GA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Johnson said he's been going to this facility for over 20 years, and the customer service has been top notch since day one.
This review was collected via phone interview by Customer Research Inc.

RF
Randall F.
Loganville, GA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Randall said Mike has been his mechanic for the last 15 years. He is a good guy and is always up front and honest. Mike made sure the vehicle was right before letting him take it home. He didn't have any issues with this business.
This review was collected via phone interview by Customer Research Inc.

TB
Ted B.
Snellville, GA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ted said the business was professional, up front, honest, and timely.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Stone Mountain, GA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Personal service
They worked me in and got me the best tires possible for a good price.

JW
John W.
Lawrenceville, GA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
John said he had to take his vehicle back after the initial service but he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Kevin R.
Loganville, GA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Kevin said the staff is really friendly and they do a good job, the business is very clean and so far he has had good results with the work they have done.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Snellville, GA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Fast and friendly repair
Brought in our Sienna in the afternoon with noises from driver front wheel. I had previously diagnosed as wheel bearing issue. They were able to quickly confirm the diagnosis and fix it by the next day.

DH
David H.
Snellville, GA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
David said this business is the best repair facility in town.
This review was collected via phone interview by Customer Research Inc.

MM
Marianne M.
Georgia
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Marianne said the business called her to explain that they still do provide transportation to customers, and she is free to request it any time she needs it.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/17/2018 Category: Service
Marianne said they used to give her a ride home and pick her up. They have eliminated it.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 05/21/2018

I apologize for the confusion Marianne. As I said in our conversation about this, we have not eliminated that part of our service. We only have 4 people in our shop so we dont just assume people need a ride home. Customers have to ask for a ride and we will do our best to accomodate. The day you came in since you didnt ask, we didnt know you needed a ride. But we do prefer that customers secure a ride from someone else because when we provide transportation it takes a tech away from working on another customers car for that amount of time. In the future just let us know when you make your appointment that you will be needing transportation and we will arrange that for you.

Holden's Automotive

JO
Joe O.
Lilburn, GA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018 Category: Service
Joe said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 05/16/2018

Thank you Joe. You and your family have been great customers and friends over the years.

Holden's Automotive

BJ
Bonny J.
Grayson, GA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Bonny said this business did a good job on her vehicle and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 05/16/2018

Thank you for giving us the opportunity to serve you Bonny. Let us know whenever we can be of assistance to you again.

Holden's Automotive

MG
Maya G.
Loganville, GA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Maya said everybody was great, and nice.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 05/16/2018

It was our pleasure to be of service to you Maya. Dont hesitate to give us a call when you need anything else.

Holden's Automotive

PT
Penny T.
Snellville, GA
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Honesty, At The Best Price
Do you want an honest service performed on your vehicle? Holden's is the place. One issue was found and repaired but the engine light remains on. When I have saved some funds for repairs, I will return.
Michael H. from Holden's Automotive responded on 05/16/2018

Thank you Penny for your kind words. We are always happy to serve you.

Holden's Automotive

JS
Joey S.
Loganville, GA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Service Was Good But ...
... the service was for my 2007 Aura, not the 2008 VUE.

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