Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

193 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


AF
Ashley F.
Virginia
Mitsubishi Endeavor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Ashley said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CF
CHRISTEL F.
Midlothian, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Great customer service
I’m a new customer. They made me feel welcome and treated me well.

BK
BILL K.
Midlothian, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great service
Trusting and very attentive to customers! Every car service should be this good!
Bill K

Verified Customer
Richmond, VA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Always a pleasure
These guys are great and honest and they don't break the bank

Verified Customer
Richmond, VA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Pure awesomeness!
Awesome people, awesome service!

LR
LAURIE R.
Midlothian, VA
Lexus GS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Excellent service
Fast friendly service.

WR
William R.
Chesterfield, VA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
William said hasn't had a problem since he took his vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

CW
COLIN W.
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Always good!
The guys came through again. Already have my next app't set.

JM
JUSTIN M.
Glen Allen, VA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Trustworthy and honest
The guys at 804 Auto Repair know what they're doing and won't try to sell you something you don't need done on your car. As well as making sure they'll fix it right.

KF
KONRAD F.
Chesterfield, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
good service
good service

GW
Greg W.
Virginia
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Rose. She said everything is still good.
This review was collected via phone interview by Customer Research Inc.

MP
Maria P.
Virginia
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Maria said Mary and Andrew were very accommodating, kind and compassionate.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Midlothian, VA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Tom said they are confident and they give good service.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Midlothian, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
David said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CW
COLIN W.
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Brakes!
The guys at 804 took a look at my brake issue and let me know that all was well. Thanks for the peace of mind and the quality service as ALWAYS!

DM
DON M.
Richmond, VA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018
Would give a 5 star but...
The repair work is first-rate. Even though the issue was not fixed the first time, they made it right by fixing it the second time and admitting the mistake (and discounting the labor).
The problem for me was that when I received my car, it smelled of cigarette smoke. This is an issue for my family as we suffer from allergies.

CC
Clay C.
Richmond, VA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Clay said the employees were attentive. They provided prompt service. The work was fair.
This review was collected via phone interview by Customer Research Inc.

BB
BRENDA B.
Richmond, VA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Good and expedient service
My starter had to be replaced and AAA managed to start it and I was able to drive it in with no appt and they took me in and I was able to get to work on time.

ER
Evan R.
Richmond, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Evan said the mechanic diagnosed the problem correctly and fixed the problem. He was also very helpful when he called in and when he went into the facility.
This review was collected via phone interview by Customer Research Inc.

PC
PAUL C.
Moseley, VA
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
An Time Efficient Fix
Had the blower motor resistor replaced due to complete loss of fan function on all but the highest speed. The part was replaced in less than 30 minutes and after asking if I could spend a few more minutes the Tech analyzed the blower motor due to low airflow and determined that it was failing, but recommended that I leave it alone until it totally failed in the interest of avoiding the expense of doing it now, since it moves sufficient air at the higher speeds.

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