For example, they cleared out the SES codes on our 2000 GMC Sonoma pickup with 42,700 miles but recommended a "smoke test" to find out where the trouble spot might be. Bad oxygen sensor? Replace the purge valve? How much is that gonna cost?
The fine gentleman at AutoZone pointed out that the serpentine belt was frayed; should be replaced. And I probably needed an oil change...but not at this appointment! And isn't it true that if your serpentine belt needs replacing, that's a good sign the timing belt also should be replaced, especially after 20 years? And you might as well replace the water pump while you have everything open? I dunno. They're the experts.
My wife thinks they don't want to deal with me or the truck, but I know it's all just a scheduling issue.
I love their onine recommended maintenance schedule. Great communication. Excellent followup. But they are so good that they are too busy to handle "extra" work at one appointment. I understand...
The first time we serviced your vehicle was October 9, 2917 with 109866 miles documented. We have no possible way of knowing how often the oil was changed or maintenace history. On 10/22/2018 you spent $2798.43 on RO# 28159 which was suspension work, oil pan gasket, AC compressor replacement. On 11/13/19 your check engine light was on for an Evap code where we replaced the
filler neck. On 12/31/2018 is when it was determined you had an engine oil pressure issue and elected not not to repair. I would be more then happy to go over all your repair order history with you.
Thank you very much.
I now take my summer car there for maintenance.