Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

17 Reviews

100% Would Recommend
Latest Review over 4 years ago

Reviews


FT
Frank T.
Danville, CA
Nissan Armada
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2013
Honest service!
Scheduled a visit fully expecting to be told expensive repairs would be needed, but after an inspection and thanks to honest service I was told what the issue was and expensive repairs were not necessary. Thanks, I highly recommend your business!

AB
Adam B.
San Ramon, CA
Ford Explorer Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2013 Category: Service
Adam said this business was great.
This review was collected via phone interview by Customer Research Inc.

TT
Trina T.
California
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2013 Category: Service
Trina said the business fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

VR
Vincent R.
San Ramon, CA
BMW 635CSi
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2013
Location and response time
Location, knowledgeable staff, reasonable cost, cleanliness. Vehicle was towed in and problems assessed in a short period.

JA
Jill A.
San Ramon, CA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2013 Category: Service
Jill said she was very happy. While they were fixing the initial problem, they solved a second problem. Her vehicle's ASR light had been on which affected the driving.
This review was collected via phone interview by Customer Research Inc.

RT
Ron T.
California
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2013 Category: Service
Ron said they do excellent work at this business.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
California
Mazda 626
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013 Category: Service
James said the service is great. They are helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

LV
Lisa V.
California
Infiniti G35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2013 Category: Service
Lisa said it was a great experience and he did not have to pay anything because the battery just needed to be charged.
This review was collected via phone interview by Customer Research Inc.

SK
Sue K.
California
Honda Accord
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/14/2013 Category: Service
Sue said everything was good. The business took a little bit longer with her vehicle than she had anticipated, making the service a little stressful.
This review was collected via phone interview by Customer Research Inc.
Alberto G. from A And A Auto Repair

We provided a complimentary 27-point inspection on the vehicle.  We pride ourselves on being thorough and apologize for the delay it took to provide this additional service.


SR
Stanley R.
San Ramon, CA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2013 Category: Service
Stanley said he is very pleased. They suggested repairs that were really necessary. They did a good job on all that. He would recommend them to anyone seeking honest, quality automotive repair.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
San Diego, CA
Toyota Prius
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2013 Category: Service
David said this business was really good. He would like it noted that Lee was super helpful and went above and beyond the call of duty. He was incredible. The vehicle arrived there at 5:30 pm. He was told he could get his belongings from the vehicle but due to several unexpected delays did not get his belongings until 1:30 am. He chose not to elaborate further. He suggested that they increase their staff to avoid delays in the future.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Concord, CA
Saturn Vue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2013 Category: Service
Thomas said the price was more then he was expecting. He was charged $85 per day for storage, which seemed expensive to him. He would still recommend them for service despite that.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
California
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2013 Category: Service
Mike said he was happy with the way they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

AH
Andre H.
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2013 Category: Service
Andre said the business completed his vehicle on time. The personnel were courteous.
This review was collected via phone interview by Customer Research Inc.

AS
Al S.
California
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2013 Category: Service
Al said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
San Ramon, CA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013
Honda Accord
Auto problem was diagnosed promptly and an estimate for repair was provided. The work was done on time and the car delivered to my home.

CB
Catherine B.
Danville, CA
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Catherine said the business provided really good service. They picked her up so she did not have to find a ride elsewhere.
This review was collected via phone interview by Customer Research Inc.

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