Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

31 Reviews

100% Would Recommend
Latest Review over 3 years ago

Reviews


EG
ELREE G.
Mitsubishi Lancer
Verified Customer
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06/02/2015
Kind, Honest and Knowledgable staff
What can I say, A&W Automotive is the place to take your vehicle. I felt welcomed and respected when I walked through the door. Friendly and knowledgeable staff with their superb customer service has left me speechless. They go above and beyond to make you feel at ease when car maintenance can be a hassle. They made arrangements to stay later than business hours to meet deadlines, and even offered their personal vehicle so that I could run my errands. Of course I declined, but it was the thought that counts. Mechanics who are honest are rare sight these days. It amazed me that they were able to not only fix the issue but also spend some time looking over the vehicle to offer honest suggestions and knowledgeable feedback on what to tackle next. Will and Tobias answered all my questions I had and listened attentively to my feedback and concerns as well. They have earned my respect and trust and gained a new customer. Thank you!

EL
ERIK L.
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015
Goes the extra mile for you
My car broke down and they fit my vehicle in the same day and took great car of me.

CK
Carolyn K.
Algona, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Carolyn said the business is beyond excellent. She has recommended them many times.
This review was collected via phone interview by Customer Research Inc.

CT
Clem T.
Enumclaw, WA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Clem said the employees at this business treated him right. He wanted to thank the business for doing a great job for him.
This review was collected via phone interview by Customer Research Inc.

KW
Kyle W.
Washington
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Kyle said this business took good care of him, they were prompt and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Washington
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Bob said he has been to this facility several times and they have always done good work on his vehicles. He is happy with them.
This review was collected via phone interview by Customer Research Inc.

JL
Jenny L.
Washington
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
Jenny said Will has always taken good care of them.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Renton, WA
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2015 Category: Service
Sean said this business is very honest and up front.
This review was collected via phone interview by Customer Research Inc.

JB
Julie B.
Washington
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2015 Category: Service
Julie said she has been going to the business for a while. They were very good at working on the vehicles and she trusts the business. She appreciates the work they do.
This review was collected via phone interview by Customer Research Inc.

MA
MARIO A.
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015
Excellent Experience...will be back
Went in for a clutch replacement on my 06 Evo. The Techs are very knowledgeable and able to answer all my questions.

Clutch was replaced within a day and was back on the road.

Going back in for a gauge install.

Definitely give them a call!

RD
Rick D.
Washington
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2015 Category: Service
Rick said he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

CL
Corey L.
Auburn, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2015 Category: Service
Corey said he has been to this business before and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BH
Brittney H.
Washington
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015 Category: Service
Brittney said this business was really great and they helped her out a lot with her situation.
This review was collected via phone interview by Customer Research Inc.

JO
James O.
Washington
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
James said the business is very helpful and kept him informed throughout the repair process. They did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

MB
Mercedes B.
Washington
Suzuki Forenza
Verified Customer
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04/17/2015 Category: Service
Mercedes said this business had amazing customer service and their technicians did good work.
This review was collected via phone interview by Customer Research Inc.

CK
Carrie K.
Auburn, WA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2015 Category: Service
Carrie said the business is quick and amazing, and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

WG
Westin G.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2015 Category: Service
Westin said this business did not rotate the tires on the first visit. He had to return to complete the tire rotation.
This review was collected via phone interview by Customer Research Inc.

ST
Sam T.
Washington
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Sam said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

NB
Nicolay B.
Washington
Nissan 370Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Nicolay said the work was done quickly and at a good price. The staff was nice and nice to deal with.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Washington
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015 Category: Service
Bob said this business kept him informed all during the work and they told him if he could not pick up his vehicle, they would deliver it. Bob said that really impressed him because no one has ever offered to deliver anything to him and he lives 33 miles from the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 31 in total