ReScore Reviews™ (3)
We had a somewhat rocky start with our Jaguar, but that was all corrected. Their work with the Lexus has been amazing. And we will also bring our NEW Jaguar to them.
I have found our ideal shop, and we intend to continue to frequent them into the future.
Thank you for your taking the time to leave us a review! Taking care of our clients is more than just diagnosing a vehicle and writing an estimate. It is taking the time to explain what the vehicle needs and why. It is giving you an estimate to correct the issues in the best manner possible--as if it were our own family member getting behind the wheel. It is finding options that fit your needs. It is making sure you have all of the information and understand it so that you can make a confident decision about your vehicle.
My team and I appreciate the opportunity to take care of you and your vehicle. We are always just a phone call or click away!
Keven and I sincerely love that you feel this way Joel! Thanks for coming all the way from Virginia to your automotive home away from home.
This brought a smile to all of our faces today! My team and I genuinely love what we do--taking care of our clients! Thank you for being a part of our Automotive Family!
When we say "welcome to our Automotive Family" we truly mean it. My team and I want you to always feel comfortable here and know exactly what your vehicle needs and why you need it. I am happy to hear that you experienced that with us. I look forward to helping you take care of your vehicle and again, welcome!
Taking care of our you and your vehicle means a lot to us. Thank you for putting your faith in our team. It was great to see you again! We will see you for your next scheduled maintenance service!
I am so pleased that everything turned out perfectly! It truly is our pleasure to take care of all of your automotive needs.
Our mission is "Dealer Quality, Family Feel." For us, it is more than repairing and maintaing a vehicle. It is taking care of you and your family--our automotive family. We will always be here for your family--even with your new purchase as we perform Factory Scheduled Maintenance Services from any vehicle manufacturer to keep you in compliance with all warranties. As always, we are a phone call or email away! Thank you for your kind words, and more imoportantly trusting us with your family.
Oh sir, you are absolutely correct and I appreciate the feedback! Our first tool for estimating the time frame for completing a service or repair is the Mitchell labor guide which after getting into your repair further, we reached out to Ford and Mitchell to verify accuracy. I am also glad the technician noticed the flaw in the replacement unit as well as the defects in the adjacent parts that would have resulted in an even more timely and costly complete disassembly again later!
I cannot thank you enough for your understanding and patience in working with the unforseen circumstances surrounding your repair. It was a pleasure meeting with you and I enjoyed conversing with you during your visit. Please let me know if there is anything else we can do for you!
I am really glad we could get you taken care of--and you didn't think I would send coffee! Courtesy, quality, professionalism...you should expect nothing less sir. Thank you for taking the time to leave a review. I hope we can continue to help you with your automotive needs in the future. Welcome to our Automotive Family!
I appreciate your kind words Daniela. Thank you for choosing us to take care of your fleet vehicles. As you know, we are always a phone call away!