A to Z Transmission & Automotive


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

257 Reviews

94% Would Recommend
Latest Review 23 days ago
Rick A. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said Richard did a great job communicating the status of his vehicle for service. He is very courteous and trustworthy.
Vehicle: Jaguar XJ6
Category: Service
Service Date: 12/15/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Steven W. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said this business is top notch. He's known Richard for a long time and he is impressed with this facility.
Category: Service
Service Date: 12/12/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Xavier M. on 12/14/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Xavier said the work on his vehicle was done when promised. He had told the business he needed to jump start the vehicle, as the battery was dead. When he arrived, he told them his vehicle was still in the parking lot. The gentleman who helped him asked him if he had turned the vehicle off, and seemed bothered with the fact that he had to jump start the vehicle to move it into the facility. If his vehicle had been working, he would have left. He then called them yesterday to get a quote on getting his radiator replaced. They quoted him $300 more than the competitor. He was going to be bringing 3 vehicles to them, but after the recent encounter, he will not be returning for future vehicle needs. The mechanics seem to be very nice and did an excellent job. He is very happy with the work that was performed on his vehicle. Due to the reasons stated above, he would not recommend the business for service.
Vehicle: Lexus GS 300
Category: Service
Service Date: 12/07/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Shirley T. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shirley said this business did the best they could considering the circumstances. She has been doing business for a long time with them. She is grateful to have been able to get her vehicle fixed, even though it took longer than expected.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Robert F. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said Richard was responsive and knowledgeable. They made the experience easy.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/24/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Mark S. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said this business did a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/20/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Deric T. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Deric said the staff were friendly and pleasant. However, he would have liked more information.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/22/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said he was happy with the service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 11/22/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Ferris S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ferris said this business repaired his vehicle in a timely manner.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Michael G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said they did a good job and he was pleased.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jerry A. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said the staff did everything he wanted and they were professional. They went over and above to find the problem and they're great people to interact with. They really know their business.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 10/19/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Sheila W. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sheila said this business has taken good care of her since her husband passed, and she trust them.
Vehicle: Saturn VUE
Category: Service
Service Date: 11/02/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
George E. on 11/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
George said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Les M. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Les said they performed thorough and complete work. The staff were very nice.
Vehicle: Ford Bronco
Category: Service
Service Date: 10/28/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Ronald F. on 10/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ronald said the first time he was on the phone with the business he was on hold for a long time and got disconnected, which was a hassle. The staff were able to find the part he needed though.
Vehicle: GMC Yukon
Category: Service
Service Date: 09/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Alan M. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alan said he would recommend this business for service.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 10/24/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Richard L. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he appreciated the quick service and the good work the employees did. He's been a customer for years.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Chris H. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said they were honest and they could have lied to him but they were up-front. The service was good and he was very happy.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Scott S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Catalana converter "
Great mechanics, telling the truth is the Reason I came here. Very friendly love the ownership and I thank you for fixing the GMC I’ll be back with my other vehicles
Vehicle: GMC Envoy
Service Date: 09/14/2017
Review Created: 10/12/2017 03:56 AM
Steve T. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the business did a good job.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 09/29/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 257 in total