AAMCO Transmissions & Total Car Care

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.8

(194 Reviews)

97% Would Recommend
Latest Review 3 months ago

Reviews


DR
David R.
Navarre, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Managers Integrity
The manager Eddie went above and beyond to help me with my vehicle. He was honest and straight forward with cost and capabilities and his suggestions saved me a lot of money. His integrity and knowledge as a mechanic is above reproach! Thanks Eddie!

HG
HAYDEN G.
Fort Walton Beach, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Eddie is the best!
Professional, knowledgeable, honest, friendly, affordable ...and I caught up on some Netfkix in the waiting area!

JF
JOSEMARIA F.
Fort Walton Beach, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Great Staff
Eddie and his staff went above and beyond to make sure my vehicle was working properly and in a timely manner.

HW
HEATHER W.
Destin, FL
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Eddie is Legitimate
After my old car decided to break down yet again and I had called multiple places all over the city I decided to call this location and was happy to see that they were willing to see my car right away. Eddie was very helpful and explain everything that was going on rather than just fix it. He tried to make the price as reasonable as possible and I will definitely go back in the future if I have any other vehicle issues.

RA
Rick A.
Navarre, FL
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Rick said his wife took his vehicle in. She worked with Eddie, the manager, he did a really good job and he was very professional. Rick added that he also explained everything to her, which made her very comfortable, and he really appreciates that. He would probably go back there again.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Florida
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Mark said this business is awesome. He loves the guy at this business. He is great, a very honest guy. He is definitely going to use him for all of his vehicles. He has the best price, the best customer service. He is always working extra hours and that is perfect for him. He has his business for certain. He is super honest and he liked his interaction with the customers. Everyone knew him like a friend. They even offer a military discount. He had a great experience. He also works on Saturday and Sunday. He is always open, a very hard working guy. Mark added he is always busy, so he knows he is doing good.
This review was collected via phone interview by Customer Research Inc.

TC
Theron C.
Florida
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Theron said they had a good attitude but they had his vehicle for 2 weeks because there was difficulty with the diagnostics of his transmission. The manager was empathetic. He has his vehicle back now and stated it seems to be ok. He likes that he has a 2 year warranty. The up front manager, Eddie, is personable and empathetic
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
Anamosa, IA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Don said it was very good.
This review was collected via phone interview by Customer Research Inc.

SW
Skip W.
Fort Walton Beach, FL
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Skip said that the place has the best service in town, that's why he keeps coming back.
This review was collected via phone interview by Customer Research Inc.

GB
Gabe B.
Destin, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Gabe said the business was helpful, honest and they answered all his questions.
This review was collected via phone interview by Customer Research Inc.

KP
Kenny P.
Florida
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Kenny said the business fixed his vehicle, had his transmission hose replaced, and it broke on his way home. In the end, the business made a good deal with him.
This review was collected via phone interview by Customer Research Inc.

SN
Shane N.
Florida
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Shane said the staff members went out of his way to get his vehicle towed when the facility was closed, and to ensure he was happy.
This review was collected via phone interview by Customer Research Inc.

TH
Thomas H.
Grand Blanc, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Satisfied
I’m very satisfied with the honesty and integrity of the team at AAMCO Transmission automotive service center in Ft. Walton Beach, FL.

DD
Damain D.
Navarre, FL
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Damain said the service was good.
This review was collected via phone interview by Customer Research Inc.

JW
Joel W.
Fort Walton Beach, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Joel said he really likes the manager Eddy. He is not happy that he has had to take his vehicle back several times, and will have to bring it in again because the issue is still not resolved.
This review was collected via phone interview by Customer Research Inc.
Cris D., Owner from AAMCO Transmissions & Total Car Care responded on 02/12/2019

Mr. Wilson, 
We appreciate your business. You initially returned due to an issue that had absolutely nothing to do with the transmission nor any of the work we performed. We also addressed the concern and took care of it free of charge to you even though it wasn't our fault. The second time, you brought it back and we determined that the torque converter was defective that we installed. We humbly apologize for the inconvenience but we are rectifying the issue immediately again, free of charge. We appreciate your patience and the 5 star review! Eddie is a great manager and does a great job taking care of our customers. 

Cristhoffer Diaz Santana
Service Adviser

BG
Brendon G.
Fort Walton Beach, FL
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
Brendon said the business did the work with a minor issue. They said it would go away and if not they would work on it with no charge.
This review was collected via phone interview by Customer Research Inc.

DS
Dixie S.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Everyone is beyond friendly and helpful. Fast service, honest work. I'm so safe taking my car there.
Everyone is friendly, honest, safe and fast. I never doubt when I take my car into Aamaco they will do the job right.

AE
Alan E.
Niceville, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Alan said he works out of town and this business's employees busted their guts to turn the vehicle over in a day and a half. They were really personable and efficient. He stated he did not feel taken advantage of, and they were up front.
This review was collected via phone interview by Customer Research Inc.

CT
Charles T.
Destin, FL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Charles said the business is very professional and helpful.
This review was collected via phone interview by Customer Research Inc.

KM
Kenneth M.
Florida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Kenneth said they are reputable. They have quick and speedy service.
This review was collected via phone interview by Customer Research Inc.