Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

61 Reviews

100% Would Recommend
Latest Review about 18 hours ago

Reviews


SM
Sindy M.
Indiana
Jeep Wrangler
Verified Customer
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10/17/2019 Category: Service
Sindy said the service was really good. She mentioned the staff was very nice, and they consistently answered her questions.
This review was collected via phone interview by Customer Research Inc.

DL
Don L.
GMC Sierra 3500
Verified Customer
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10/15/2019
Honest
This is an honest garage, you can trust.

SJ
Stella J.
Winona Lake, IN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Great service, trustworthy, and nice waiting area
It’s always so convenient and relaxing to take my car in for service. Very courteous, prompt and dependable. The lobby is relaxing and good reading material is available

JP
John P.
Indiana
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
John said the employees did the job in a decent time.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Indiana
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
John said the employees did the job in a decent time.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff T. S.
Elkhart, IN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Care and thoughtful
With information of what trouble was Occurring to the vehicle. This made repair time even shorter. Not to mention they had a vehicle for me to rent and maintain my work schedule.

TT
Tom T.
Mentone, IN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Customer Service and Attention To Detail.
Very prompt and thorough. Good communication.

TS
Tom S.
Warsaw, IN
Pontiac G8
Verified Customer
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10/03/2019
Great work!
I have used Ab & Tom’s for many years for both major repairs and regular maintenance. I can say I have never been disappointed with the service they have provided.

CG
Collin G.
Indiana
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Collin said this business has fast service.
This review was collected via phone interview by Customer Research Inc.

MR
Mel R.
Winona Lake, IN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019
Friendly and COMPETENT service
I have been taking my vehicles to Ab & Tom’s for more than 30 years and the reason I have maintained this relationship between A&T and my vehicles is that they have kept my vehicles happy at a fair price!!
I have counted on their advice as to deciding whether to repair or dispose in favor of a lower mileage vehicle! All my vehicles receive their periodic internal refreshment (I.e., oil changes) there. And when I do look for a newer vehicle, I have it inspected by A&T.
In short, it’s a great garage!! Try it!!

ZY
Zixun Y.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019
Reliable Auto Maintenance
It’s reliable, punctual and with high quality

MM
Mark M.
Mercedes-Benz ML500
Verified Customer
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10/01/2019
Quick service
I had a great experience at Ab and Toms. The got me home, called to confirm completion and under my budget. Great work!

KS
Kathy S.
Syracuse, IN
Audi Q5
Verified Customer
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09/27/2019
HONEST!! Best mechanics I’ve ever seen!
I recommend this shop to anybody they are good honest people a good Christian family owned business and I’ve never met a more honest and smart mechanic shop in my life! I have taken my Volkswagen and Audi here for years and I would never go anywhere else especially with an import around town! If I ask them for advice they give me the best advice even if it means them not getting any money in their pocket and just trading my vehicle in

RB
Rick B.
Warsaw, IN
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Trustworthy
Knowledgeable, Reliable, Trustworthy, Convenient

SS
Seth S.
Indiana
Kia Spectra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2019 Category: Service
Seth said the business's cost per hour is a little bit higher than other facilities, but the level of work they did was exceptional.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Indiana
Volkswagen EuroVan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Michael said the business was very courteous, did a good job and they communicated well.
This review was collected via phone interview by Customer Research Inc.

CC
Connie C.
Roselle, IL
Chevrolet HHR
Verified Customer
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09/19/2019
Prompt service. I felt confident in what was assessed and then fixed.
I came to Toms after being given an assessment by another autocare garage...not in the area. After having worked with this other garage I became frustrated. We were fixing the same things twice. So when I got this last assessment I decided to get a second opinion. Toms assessment was different. He found other problems I should address but the other one just wasn’t true. They fixed things up explained all the details because I asked. I really felt confident my car was taken care of when I left. I also saved some money by not prematurely fixing something that was not the problem. Smiles!

Verified Customer
South Bend, IN
Dodge Sprinter
Verified Customer
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09/17/2019
They were fast, knowledgeable and very kind!!
This is a great auto care place! They figured out the problem with my van quickly, and fixed the problem quickly at a fair cost compared to dealerships! Highly recommend ab and Tom! I spoke to bob and he was very helpful and answered all of my questions clearly, and communicated with me well!

DJ
Doug J.
Warsaw, IN
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Doug said everything went well and was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Elkhart, IN
GMC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019
Excellent inspection
Despite the odd requests of customers. They do what they are asked to do and still point out new found issues.

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