Overview

Overall Rating 4.06/5Overall Rating 4.06/5Overall Rating 4.06/5Overall Rating 4.06/5rating 4.06

18 Reviews

89% Would Recommend
Latest Review about 3 years ago

Reviews


DF
Deryl F.
Nevada
Saab 900
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Deryl said they were really good to him.
This review was collected via phone interview by Customer Research Inc.

CE
Carol E.
Las Vegas, NV
Cadillac Eldorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2015 Category: Service
Carol said the staff at the business is super nice and does exceptional work.
This review was collected via phone interview by Customer Research Inc.

JP
Joyce P.
Nevada
Mazda 626
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2015 Category: Service
Joyce said the business was supposed to run a diagnostic on her vehicle, but they did not nor did they explain what services they performed.
This review was collected via phone interview by Customer Research Inc.

PH
Patricia H.
Nevada
Jeep Grand Cherokee
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Overall Rating 1/5rating 1rating 1rating 1rating 1
02/27/2015 Category: Service
Spoke with Dennis. He said the vehicle was at the business for three days and they ended up having to take it to the dealer anyway because of a wrong diagnostic.
This review was collected via phone interview by Customer Research Inc.

JW
Jeffery W.
Nevada
Lexus RX 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Spoke with Quinn. She said they have several vehicles and always choose this business for their service because they are professional and up to par.
This review was collected via phone interview by Customer Research Inc.

NI
Nancy I.
Nevada
Ford Fusion
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/21/2015 Category: Service
Nancy said this business was not as prompt in returning her telephone calls as they have been before.
This review was collected via phone interview by Customer Research Inc.

DW
Denise W.
Las Vegas, Nv, Us
Dodge Stratus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Denise said the tow truck driver suggested the business. She is sure glad he did, they were able to repair he vehicle the same day.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Nevada
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
James said the service was fast and he was impressed.
This review was collected via phone interview by Customer Research Inc.

EE
Eugene E.
California
BMW 325i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2014 Category: Service
Eugene said this business provides very good service.
This review was collected via phone interview by Customer Research Inc.

JW
Jenny W.
California
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Service
Jenny said she got her vehicle back from this business and it is working without any kinks. The employee who took her money was friendly, the payment was quick and the service was good and fast. There is nothing wrong with her vehicle and it is still running great.
This review was collected via phone interview by Customer Research Inc.

TT
Torres T.
Nevada
Lincoln Town Car
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/25/2014 Category: Service
Torres said he is hearing rattling noises coming form his vehicle and needs to bring it back to the business.
This review was collected via phone interview by Customer Research Inc.

JC
Johanna C.
Nevada
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Service
Johanna said this business always does a good job and they are honest.
This review was collected via phone interview by Customer Research Inc.

MD
Micheal D.
Nevada
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
Spoke with Michelle. She said they were really helpful and nice to her.
This review was collected via phone interview by Customer Research Inc.

TC
Tia C.
California
Dodge Ram Van
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/17/2014 Category: Service
Tia said her vehicle is still leaking and she has not used it since she got it back from this business. She will be taking her vehicle somewhere else and will not be going back to this business. She would not recommend to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.
Moran E. from Nick's Auto Repair responded on 11/26/2014

I apologize for Tia feeling unsatisfied however, her vehicle came in with a transmission leak, there was no fluids in her transmission but Tia insisted that this wasnt the problem. Our mechanic diagnosed the vehicle as promised and advised here that adding transmission fluid is not enough for the vehicle to work fine, she needed a new transmission.  Tia complains her vehicle transmission continue to leak because it never got replaced as she was advised. Tia only approved our mechanic to add transmission fluid because when the vehicle came in to our shop it was very low to none due to having a leak.


CN
Cleo N.
Las Vegas, NV
Ford Taurus
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/14/2014 Category: Service
Cleo said someone at this business is a thief because her handicap placard was stolen. She has to have the interior of the vehicle cleaned because they spilled something on the floor. She would not recommend them because of the distance and because of what has already been shared.
This review was collected via phone interview by Customer Research Inc.
Moran E. from Nick's Auto Repair responded on 11/26/2014

In response to Cleo's concern, I apologize for Cleo feeling unsatisfied,however, that is a pretty stiff accusation with no merit. A Handicap placard are assigned to a specific vehicle and cannot be used by anyone else other than a specific person, there is a large fine to misuse a handicap placard.  As far as the seat being dirty, we use plastic covers on all vehicles when we work on them to insure high quality of costumer satisfaction


WD
William D.
Las Vegas, NV
Chrysler 300
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2014 Category: Service
William said this business did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Nevada
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2014 Category: Service
Richard said they do a good job.
This review was collected via phone interview by Customer Research Inc.

BN
Bryan N.
Nevada
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2014 Category: Service
Bryan said he was in and out in a timely manner. They did a great job and it was very easy.
This review was collected via phone interview by Customer Research Inc.

Displaying all 18 Review