This was regular maintenance. Oil change with tire rotation. Oil change was done fine. I was told that the tires were not rotated because they didn't need to be. I was informed that the tread on the back two tires was getting very low and I would probably need to replace them very soon. I opted to wait in order to discuss with my husband if we would buy two or four tires. I was informed that wasn't okay choice, checked out, and left the dealership. I was not informed that there was a screw in my tire that could have blown the tire at any time. I did not locate the screw until the next morning. It was obviously identified by dealership personnel due to the yellow indicator box around the screw.

CHAD J. from ABC Hyundai responded on 04/05/2022 08:59 AM

Elanna, thank you for the feedback. I will review the events that occurred on your most recent visit and will get in contact with you.

Thank you,
Chad

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