Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 412 Reviews )

98% Would Recommend
Latest Review over 1 year ago

Reviews


JM
Joshua M.
Utah
Ford Club Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Joshua said the price was kind of a shock, but he would recommend the facility to others.
This review was collected via phone interview by Customer Research Inc.

JW
Joel W.
Utah
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Joel said this business did good work but he had a little bit of a wait.
This review was collected via phone interview by Customer Research Inc.

JT
Jerry T.
Utah
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Jerry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Constantin G.
Utah
Lexus IS 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Constantin said he appreciated the print out the business provided detailing the repairs for his wheel alignment.
This review was collected via phone interview by Customer Research Inc.

SR
Shirley R.
Utah
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Shirley said this business does a great job. She said it took them longer to get her vehicle done because they were waiting on parts.
This review was collected via phone interview by Customer Research Inc.

HD
Hunter D.
Utah
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Hunter said the rates were a little high but he has never had any problems with them.
This review was collected via phone interview by Customer Research Inc.

MK
Mijin K.
Utah
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017 Category: Service
Mijin said she will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Mitch S.
Utah
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Mitch said this business did a great job. He would recommend them to anyone. He had to wait a little longer for the air filter than he had originally expected.
This review was collected via phone interview by Customer Research Inc.

DN
Don N.
Utah
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Don said his check engine light turned on the day after they serviced his vehicle.
This review was collected via phone interview by Customer Research Inc.

LJ
Lorna J.
Utah
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2017 Category: Service
Lorna said Brian, the manager, was great, helpful, and honest.
This review was collected via phone interview by Customer Research Inc.

LJ
Lorna J.
Utah
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2016 Category: Service
Lorna said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

KE
Kathreen E.
Utah
Mercedes-Benz E500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2016 Category: Service
Kathreen said she was satisfied with her overall experience and they did a pretty good job. However, this time it took a little longer than she expected.
This review was collected via phone interview by Customer Research Inc.

KP
Kylie P.
Utah
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2016 Category: Service
Kylie said she had no complaints about the business but she did have a longer wait than expected.
This review was collected via phone interview by Customer Research Inc.

FY
Floyd Y.
Magna, UT
Mazda RX-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Floyd said this business provides good service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 09/26/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AG
Austin G.
Utah
Suzuki Aerio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2016 Category: Service
Austin said the business was quick, and they found other issues but didn't pressure him too hard about getting it done, which was nice.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 08/15/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

BA
Beverly A.
Utah
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016 Category: Service
Beverly said her service was fine but the waiting area was ridiculous. There were two chairs facing each other and the other two chairs were only a couple of feet away. The seating was very uncomfortable. Another customer had to sit on the floor. They should provide beverages and coffee for their customers.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 07/21/2016

We apologize for your waiting room experience, we do not have many customers wait and when we do, it can get a little hectic. As you have mentioned it is a small area and we unfortunately cannot provide refreshments as it would likely take up the little space available. Again we apologize for your negative experience, we hope to see you back with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

AS
Althea S.
Utah
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016 Category: Service
Althea said the business took a week to fix her vehicle because they had a hard time with the parts.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 04/19/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

DW
David W.
Utah
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2016 Category: Service
David said the prices were high but he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 03/28/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

KW
Kevin W.
Utah
Infiniti FX50
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2016 Category: Service
Kevin said the service he got at this business was a little bit more expensive, everything else was fine. He has been going here for a long time and he has never let him down.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 01/18/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704

JS
Jake S.
Utah
Volkswagen
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2016 Category: Service
Jake said this business got his vehicle in and out pretty quickly and they kept him involved throughout the service.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Ability Automotive responded on 01/13/2016

Thank you so much for taking the time to review Ability Automotive. We are always trying our hardest to tell people whats going on with their cars and give them the best prices possible. We want you to feel good about bringing your vehicles to us to get them fixed and back on the road. Please check out our website and social networks for random surprise coupons. We hope to see you soon with any of your car needs.

Brian Pierce
Shop Owner
801-263-9704