Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

688 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.7777778/5rating 1.7777778rating 1.7777778rating 1.7777778rating 1.7777778
98% Would Recommend
90% Business Response
Latest Review 5 days ago

Reviews


RW
RICHARD W.
Bettendorf, IA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Oil Change
First time using Ace Auto Doctor in Bettendorf. Did a very good job. Was very helpful in giving recommendations on other needed repairs using pictures. I plan on scheduling a few of the repairs. We will see how that works out.

FB
Fred B.
Bettendorf, IA
Saturn Astra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Fred said he has dealt with the business for a long time and they always have good service.
This review was collected via phone interview by Customer Research Inc.

BD
Bryan D.
East Moline, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Bryan said the staff took care of his vehicle and did exactly what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Davenport, IA
Oldsmobile Ninety-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Charles said it was excellent service and he was well pleased. He does not have any complaints.
This review was collected via phone interview by Customer Research Inc.

EG
Emily G.
Moline, IL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Sue. She said the staff was quick and efficient and helpful.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 07/11/2018

Glad to hear your feedback. Thanks


DB
David B.
Davenport, IA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
David said the business was really helpful.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 07/11/2018

Thank you.


RB
Randy B.
Bettendorf, IA
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Randy said the business provided good customer service. He also said they did what they said they would in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/22/2018

Great to hear from you Randy. We appreciate the feedback. 


BJ
Bob J.
Davenport, IA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Bob said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/13/2018

Thank you for taking the time to give us your feedback. 


JC
John C.
Blue Grass, IA
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
John said he always gets good service from this business. Larry and all the guys always treat him right.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/13/2018

Thank you John. 


KR
Kenneth R.
Bettendorf, IA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Abrahm. He said they provided the details as well as a quote for the service. There was nothing to be disappointed about.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/13/2018

Great to hear! Thanks for taking the follow up call. 


DS
DOUG S.
Bettendorf, IA
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Oil Change
Larry and his crew are friendly, helpful and skilled at what they do. I went in for my periodic oil change today and as always, the mechanic took the time to check the car over thoroughly for problems I may have missed, as well as providing recommendations for future periodic preventive maintenance. The oil change was performed quickly and was very reasonably priced.
Larry G. from Ace Auto Doctor & Repair responded on 06/11/2018

Thanks for coming in Doug. Sorry I missed you but it's good to hear the guys took good care of you. We appreciate the feedback, please let us know if there's anything we can do to improve our service. 


JD
John D.
Bettendorf, IA
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Hassle Free car maintenance
It is always nice to know your mechanic has you and your cars best interest. The maintenance is as needed and has kept my car running smoothly for several years. I have confidence in their recommendations.
Larry G. from Ace Auto Doctor & Repair responded on 06/11/2018

We always try to provide customers with the information and knowledge they need to keep their vehicles running hassle free for many years and miles. Thanks for noticing. 


UB
Usular B.
Davenport, IA
BMW 540i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Usular said the staff provided good service in a timely manner, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/12/2018

Thank you for taking the follow up call. 


RH
Renee H.
Bettendorf, IA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Helene. She said the staff have been wonderful.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/12/2018

Thanks Renee. We look forward to seeing you again. 


MW
Max W.
Davenport, IA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Max said this business is good. He tried fifteen other locations, and they were the only one that helped him.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/05/2018

Thanks for finding us. We appreciate you taking the time to give us feedback. 


KW
Kathleen W.
Bettendorf, IA
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Kathleen said the staff explained everything well and provided good service.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/04/2018

Thank you for taking the time to give a some feedback. We appreciate your business. 


HP
Hema P.
Bettendorf, IA
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Hema said her vehicle was ready on time and it turned out great.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 06/04/2018

Thank you Hema, We happy to here from you. 


ED
ERIC D.
Rock Island, IL
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
First time I’ve used them
The service was fast; they were attentive and easy to deal with.
Larry G. from Ace Auto Doctor & Repair responded on 05/29/2018

Thanks for giving us a try. We look forward to building a long term relationship with you. 


JV
John V.
Iowa
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
John said the mechanic did an excellent job and everyone was helpful. He also said he was able to get his vehicle in the same day and it was done quickly.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 05/24/2018

Great to hear the guy's took good care of you. Thanks for the feedback John. 


FB
Fred B.
Bettendorf, IA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with Fred's wife. She said the staff was quick, efficient, and she had no complaints.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 05/23/2018

Great to hear! Thanks for taking the call and giving your feedback.