Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

668 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.7777778/5rating 1.7777778rating 1.7777778rating 1.7777778rating 1.7777778
98% Would Recommend
91% Business Response
Latest Review 11 days ago

Reviews


MV
Marilyn V.
Bettendorf, IA
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Marilyn said the business is honest, they give good service and they will even pick up her vehicle. The staff that she has to deal with are all nice guys.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thanks for taking the time to give us your feedback. We're always working to improve our customer service and input from customers like you help us do it. 


BC
Bill C.
Bettendorf, IA
Mercedes-Benz CLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Bill said the staff kept him informed throughout the process. His vehicle wouldn't start and had the wrong size of tires, both of which they were able to fix.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thank you for giving us a try Bill. 


KV
KIRK V.
Davenport, IA
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Very sharp and professional
This is a very professional shop. These guys are sharp and do a great job of explaining your options. They have loaner cars which makes scheduling a visit easy. I recently bought a used car and had them go over it. They provide a detailed written analysis with pictures.
Larry G. from Ace Auto Doctor & Repair

Thank you so much for taking the time to give us a review. We look forward to helping take care of your Mini. 


LS
Linda S.
Davenport, IA
Dodge Intrepid
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04/26/2018
1995 dodge intrepid
Ace is awesome! They have kept my old car in excellent condition. I trust them as well.
Larry G. from Ace Auto Doctor & Repair

Keeping cars safe and reliable is what we do. Thanks for the great feedback Linda. 


DD
Dennis D.
Davenport, IA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Dennis said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thank you for taking the follow up call and giving us your input. 


GO
George O.
Bettendorf, IA
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
George said the employees provided excellent work and did exactly what he asked them to do.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

It's always a pleasure to have you in George. Thanks for taking the time to give us your feedback. 


MD
Matt D.
Iowa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Matt said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thanks Matt


DA
DENISE A.
Bettendorf, IA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Quick courteous service
Ace Auto Doctor always provides me with prompt courteous service. All staff are courteous and well trained at what they do.
Larry G. from Ace Auto Doctor & Repair

Thank you so much for giving us your feedback. We are always focusing on our customers and trying to make sure we satisfy them 110%. 


TG
Tony G.
Port Byron, IL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Tony said they met the timeline and price he was promised.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Great to hear your feedback Tony. Thanks!


DH
DEB/FRED H.
Bettendorf, IA
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Good fast reliable service !!!
Great Job !!! Brakes were completely gone. They replaced them immediately & got me back on the road.
Thanks Fred
Larry G. from Ace Auto Doctor & Repair

Glad to hear all is good with those brakes. Thank you for taking the time to give us a review. 


LT
Lynzetta T.
Rock Island, IL
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Lynzetta said the staff didn't mess around with telling her what might be wrong with the vehicle. They checked everything out and found that she had a bad screw in her steering wheel. They called her afterwards to ask what she wanted to do about it. They took pictures of all of the issues and provided a written report that she was able to give to the business she was buying the vehicle from. She's never been to a business that went beyond what she asked them to do. The employees were honest with her price estimates, so she didn't feel taken advantage of, and really tried to get her the best deal on the parts she needed. The service was professional. They aired up all the tires on the loaner vehicle they provided so she felt safe.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thanks for taking the time to give us your feedback. We are happy to help and enjoy hearing from our customers. 


JC
John C.
Blue Grass, IA
Kia Spectra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
John said he has never had any problems with the business. He has always taken his vehicle there for service, and the staff treats him well. All staff members, especially Larry, Lance and Mike, always help him with any questions he may have. They work with his credit, follow up with him, and he appreciates what they do for him.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

We thank you for your business. 


RP
Ricard P.
Davenport, IA
Toyota Venza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Ricard said this business does good work and it has great customer service.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Great to hear this feedback! The guys enjoy hearing from our customers. 


GS
Gary S.
Iowa
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
Gary said he did not end up with exactly what he wanted but he is fine with what he did end up with.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

We felt the same way Gary. I wish we could have had a better option for you. 


DT
Dave T.
Blue Grass, IA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Dave said they were good.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thank you Dave. We appreciate you making the trip to have us take care of you. 


PB
Phyllis B.
Bettendorf, IA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Phyllis said the employees were good, very nice, and took her right in when she came in with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

It's good to hear your feedback Phillis. Thanks for taking the call and giving you input. 


SO
STEVE O.
Davenport, IA
Mercedes-Benz CLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Follow through and accurate quotes.
I highly recommend.
Larry G. from Ace Auto Doctor & Repair

Thank you Steve. We enjoyed working with you. 


JG
John G.
Buffalo, IA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
John said the staff were great.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thanks John. We always aim to please. 


MV
Marilyn V.
Bettendorf, IA
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Marilyn said she liked the staff. They're Christian and very friendly.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thank you Marilyn. 


JM
Jennifer M.
Davenport, IA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Jennifer said that the staff did everything they told her they would do, and she trusts them.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair

Thank you!