ReScore Reviews™ (9)
It's good to hear your feedback Phillis. Thanks for taking the call and giving you input.
Thank you Marilyn.
Thanks Jennie! We're always trying to take care of our customers.
Glad to hear it. Thanks
Hi Donna, I shared your review with the guys and they appreciated hearing it. Thank you for taking the time to write it.
Wow it’s been 15 years! Time flies. Thanks for giving us a review and for the many loyal years.
Thanks so much for taking the time to give us your feedback.
Thank you Steve. We look forward to working with you in the future.
Your very welcome John. Thanks for your loyalty over the years.
We're glad to hear your feedback. Thanks for coming in Richard.
Thank you Joel.
Commenting on your service as you requested.
First, I appreciate how quickly you fixed my truck. A thank you for not nit-picking minor issues with the truck, it is old and I am aware of most of them. Appreciate the ride from and to your shop by Paul.
The only issue I have is with the price of the parts used. I had previously checked prices before I brought my truck in to get an idea of what it might cost. I realize you’re in business to make a profit, no problem with that, but wow, what a mark-up.
Appreciate you sending me a discount coupon but I believe the horse is out of the barn.
Bottom line, thanks for fixing my truck.
Thank you for the informative feedback. Of course we want our customers to be 100% satisfied so it's good to hear when someone isn't completely satisfied. We do mark up parts as do all repair shops. What you can buy the part for is not typically what a repair shop will charge you for the part. Sometimes it has to do with quality but often you can get the same part as us. We stand behind the parts we provide and any of the issues related to a part going bad like towing or other damage. Please note, we offer a 2yr nationwide warranty on every repair we do which is above the industry standard and our customer service is second to none. I hope this helps and we hope to continue to service your vehicles. Thanks again for your feedback.