Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

703 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.7777778/5rating 1.7777778rating 1.7777778rating 1.7777778rating 1.7777778
98% Would Recommend
91% Business Response
Latest Review 3 days ago

Reviews


TK
TOM K.
Bettendorf, IA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Volvo diagnostics
I brought in. 2004 Volvo XC90 with many puzzling problems. Mike and his crew were able to pinpoint every one of them quickly. We have set up a plan to tackle them one by one. I don’t care what cars I e owned, Honda, BMW, Ford, Volvo.... these guys have never let me down.

ES
Elvina S.
Bettendorf, IA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Elvina said the employees were nice and she will definitely return for service.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 09/19/2018

Thank you Elvina. We appreciate you spending time to give us a review. 


Verified Customer
Bettendorf, IA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Great Customer Service
Excellent work done. Great inspection report.
Larry G. from Ace Auto Doctor & Repair responded on 09/14/2018

Thanks for taking the time to give us your feedback. 


PR
Pearl R.
Bettendorf, IA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Pearl said the business did a great job and the customer service was great.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 09/13/2018

Thank you Pearl, we appreciate getting the feedback. 


OA
Owen A.
West Grove, PA
Chevrolet Suburban
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/10/2018 Category: Service
Owen said he was traveling and had a blow out at 3am. They did not open till 8am and they did not have the tires till 11am. The service was great. They let him bring his dog into the office, .The mechanics were very professional.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 09/13/2018

Thanks for taking the time to give us a review. I hope the rest of your trip went well. We always shoot for 5 stars so please feel free to call us to let know how we can improve. 


Verified Customer
Bettendorf, IA
Cadillac DTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018
Toyota Repairs
outstanding service thanks
Larry G. from Ace Auto Doctor & Repair responded on 09/04/2018

Thanks! We do our best. 


KR
KEVIN R.
Davenport, IA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Great service
Always ready & willing to help you out!!
Larry G. from Ace Auto Doctor & Repair responded on 08/24/2018

Thanks Kevin. 


BF
Bernadette F.
Bettendorf, IA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Bernadette said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 09/04/2018

Thank you Bernadette. 


DK
Dennis K.
East Moline, IL
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Annual check of car conditions
Very comprehensive check and pictures provided of areas needing attention showing gauge readings, etc. Work done promptly upon permission to proceed.
Larry G. from Ace Auto Doctor & Repair responded on 08/17/2018

Thanks Dennis. We love servicing Mini Coopers! 


KR
KEVIN R.
Davenport, IA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Friendly & Knowledgeable Staff
The staff is always friendly and knowledgeable.
Larry G. from Ace Auto Doctor & Repair responded on 08/17/2018

Thaks for taking the time to give us your feeback. 


TH
Teri H.
Davenport, IA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Teri said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 08/07/2018

Thank you Teri. 


TD
TED and ANNA D.
Port Byron, IL
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Excellent service trustworthy people
There are many choices for auto repair. Trust is a huge factor, trust that when problems happen or issues arise they will be dealt with in a professional, responsible manner. Trust that your vehicle is being taken care of by people who are highly trained technicians. Repairs to vehicles are not cheap, as with any skilled profession tools, parts, and Labor can add up quickly. Trust your vehicle to people that value you as a return customer, people who build their business on customer service and trust that you will be taken care of.
Larry G. from Ace Auto Doctor & Repair responded on 08/06/2018

Thanks for the wonderful review. We will continue to work hard and do our best to keep earning your and all of our customers trust and loyalty. I share customer feedback with the crew and I know this will make their day. Thank again! 


JM
John M.
Tipton, IA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
John said the business did a real good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 08/06/2018

Thanks John, we appreciate the business. 


BD
Butch D.
Rock Island, IL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Butch said the staff provided great service and he got his vehicle fixed quickly as possible. It didn't cost him a arm and a leg. Overall he had a good experience.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 08/02/2018

Thank you Butch, glad we could help. 


BM
Bill M.
Bettendorf, IA
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Electric release Parking brake issue repaired
Found problem fast and repaired it for a fair price.
Larry G. from Ace Auto Doctor & Repair responded on 08/01/2018

Thank you for taking the time to give us your feedback. We appreciate it. 


RW
RICHARD W.
Bettendorf, IA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Oil Change
First time using Ace Auto Doctor in Bettendorf. Did a very good job. Was very helpful in giving recommendations on other needed repairs using pictures. I plan on scheduling a few of the repairs. We will see how that works out.
Larry G. from Ace Auto Doctor & Repair responded on 07/23/2018

Great to hear your feedback! We look forward to servicing the Beetle in the future. 


FB
Fred B.
Bettendorf, IA
Saturn Astra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Fred said he has dealt with the business for a long time and they always have good service.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 07/23/2018

Thanks Fred, we appreciate your loyalty. 


BD
Bryan D.
East Moline, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Bryan said the staff took care of his vehicle and did exactly what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 07/23/2018

Great to hear and thanks for coming in. 


CH
Charles H.
Davenport, IA
Oldsmobile Ninety-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Charles said it was excellent service and he was well pleased. He does not have any complaints.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 07/23/2018

Thanks Charles! It's good to see you back. 


EG
Emily G.
Moline, IL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Sue. She said the staff was quick and efficient and helpful.
This review was collected via phone interview by Customer Research Inc.
Larry G. from Ace Auto Doctor & Repair responded on 07/11/2018

Glad to hear your feedback. Thanks