Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

183 Reviews

97% Would Recommend
Latest Review 12 days ago

Reviews


BG
BILL G.
Newington, CT
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Consistent good service
Good workandontme

JK
JERRY K.
Cromwell, CT
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Dependable service
Service is fast and friendly. They are good at diagnostics. If the vehicle does not need the work - they don't do it. This gives me confidence that I can trust their recommendations. Worth bringing you car here on a regular basis.

AD
Alberta D.
Newington, CT
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Alberta said the staff are very good to her. She said staff member, Dave, is very nice, she is very satisfied with him, and he does great work.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Newington, CT
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said this was his second time with the business, and he is happy with the service he received. Staff members, David and Chris are very straight forward. He stated they seem to know what they're doing, they are very diversified with the different tasks they perform, and they are good guys to work with. They have good products, and value.
This review was collected via phone interview by Customer Research Inc.

LP
Lamont P.
New Britain, CT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Lamont. He said the overall experience was great.
This review was collected via phone interview by Customer Research Inc.

EO
Eric O.
Springfield, MA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Eric said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Rocky Hill, CT
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Spoke with Andrea. She said the facility provided excellent service.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
Connecticut
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Linda said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Berlin, CT
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Professional
Now get better gas mileage from my truck due to an adjustment the staff initiated.

NB
Nancy B.
Berlin, CT
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Nancy said the business has been superior. The people have been wonderful, helpful and very accommodating. They took her vehicle right in. The service was performed quickly and correctly.
This review was collected via phone interview by Customer Research Inc.

CC
CAROL C.
Wethersfield, CT
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018
Good Service and Fair Prices
We have used Action Automotive to service our cars (up to 4 when our kids were driving and home) over the past 10+ years and his service has been good with fair prices. He has always been able to get a car back on the road quickly when we had a breakdown. We will continue to use Action Auto!

IJ
IRENE J.
Berlin, CT
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
very please with service
pleased

AC
Andrea C.
Newington, CT
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Andrea said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JO
Jon O.
Berlin, CT
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Jon said the employees were quick to respond. They provided great service. They provided very reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

EP
ERICH P.
South Windsor, CT
Volvo C70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
Great Service As Always
Great Service As Always - worth the drive from South Windsor to have my Volvo repaired

JB
JUDY B.
West Hartford, CT
Chevrolet Tahoe
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/12/2018
oil change - did you do it ?????
You agreed to do oil change in my Tahoe after the work on the 4 wheel drive.
BUT today I am down THREE quarts of OIL and have NO transition fluid???
What is going on? this work was done less than three weeks ago??? I am very disappointed and worried that I cannot drive my car over to you in this condition?
Can indicates 0% oil -- did you not reset gauges? I think not? since the dip stick says car needs three quarts of oil???? Hey Dave -- you charged me for work I think you did not do???? help not like you.

and you want to know if i will recommend you to a friend???? Not right now I will not.
you are welcome to call me right now at 521-2366 Judy

JS
John S.
Newington, CT
Lexus RX 300 Luxury SUV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
John said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CV
Cecilia V.
Wethersfield, CT
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Cecilia said everything was wonderful.
This review was collected via phone interview by Customer Research Inc.

NA
NATHAN A.
West Hartford, CT
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Automotive Work
Action automotive did some work on my 2005 Audi A4. They were really honest in their estimations and provided good work. They were able to find a part used instead of new which did save me hundreds of dollars. I would definitely recommend them to a friend

RP
RONALD P.
Hamden, CT
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
great service
my experience with action auto has been fantastic from the first time I stepped onto the lot, everyone has been professional and courteous.