Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

190 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


AO
Alexander O.
Hartford, CT
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Alexander said he absolutely thinks this business is really good. They looked at things on his vehicle that he didn't have on the service request, which was awesome. They gave him feedback on how to take care of his vehicle, and he really appreciates it. He hasn't gotten service like that from any other facility. They are fantastic, really great and do very good work.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Cromwell, CT
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Marsha. She said they are overly honest.
This review was collected via phone interview by Customer Research Inc.

LG
Lou G.
Newington, CT
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Lou said this business does excellent work.
This review was collected via phone interview by Customer Research Inc.

JA
Jeanne A.
Rocky Hill, CT
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jeanne said the vehicle was serviced as she wanted in a timely manner. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JD
Jimmy D.
New Britain, CT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Jimmy said he has no complaints.
This review was collected via phone interview by Customer Research Inc.

SB
SARA B.
Rocky Hill, CT
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Always a great experience!
We will have a hard time buying a vehicle from anywhere else ever again! These guys are awesome! Pricing is fair and service is great! Don't have to wait long for an appointment and they return the vehicle quickly. Have not had and reason to say anything negative about this shop!

EP
ERICH P.
South Windsor, CT
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Great Service & Done When Promised
I purchased my 2007 Volvo from Action Motors and rely on them for service. This time it was a wheel bearing, and brakes. Great job was and they kept me informed on the process and completed the job in a timely manner.
Thank you Dave & Chris for a job well done
Dave H. from Action Automotive responded on 07/05/2018

Thanks, Erich, always appreciate the kind words


BG
BILL G.
Newington, CT
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Consistent good service
Good workandontme

JK
JERRY K.
Cromwell, CT
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Dependable service
Service is fast and friendly. They are good at diagnostics. If the vehicle does not need the work - they don't do it. This gives me confidence that I can trust their recommendations. Worth bringing you car here on a regular basis.

AD
Alberta D.
Newington, CT
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Alberta said the staff are very good to her. She said staff member, Dave, is very nice, she is very satisfied with him, and he does great work.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Newington, CT
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said this was his second time with the business, and he is happy with the service he received. Staff members, David and Chris are very straight forward. He stated they seem to know what they're doing, they are very diversified with the different tasks they perform, and they are good guys to work with. They have good products, and value.
This review was collected via phone interview by Customer Research Inc.

LP
Lamont P.
New Britain, CT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Lamont. He said the overall experience was great.
This review was collected via phone interview by Customer Research Inc.

EO
Eric O.
Springfield, MA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Eric said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Rocky Hill, CT
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Spoke with Andrea. She said the facility provided excellent service.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
Connecticut
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Linda said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Berlin, CT
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Professional
Now get better gas mileage from my truck due to an adjustment the staff initiated.

NB
Nancy B.
Berlin, CT
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Nancy said the business has been superior. The people have been wonderful, helpful and very accommodating. They took her vehicle right in. The service was performed quickly and correctly.
This review was collected via phone interview by Customer Research Inc.

CC
CAROL C.
Wethersfield, CT
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018
Good Service and Fair Prices
We have used Action Automotive to service our cars (up to 4 when our kids were driving and home) over the past 10+ years and his service has been good with fair prices. He has always been able to get a car back on the road quickly when we had a breakdown. We will continue to use Action Auto!

IJ
IRENE J.
Berlin, CT
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
very please with service
pleased

AC
Andrea C.
Newington, CT
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Andrea said the business did a good job.
This review was collected via phone interview by Customer Research Inc.